Transportation Specialist

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Evaluate the efficiency of transportation processes and customer deliveries across parcel, LTL, FTL, and carrier shipments.

• Propose and assist in strategies aimed at minimizing transportation expenses and enhancing effectiveness.

• Provide support to transportation directors and managers with Corporate Transportation initiatives.

• Oversee carrier claims, payments, delivery challenges, and associated requirements.

• Lead efforts related to holiday closures, including customer notifications, routing, and timelines.

• Track daily outbound shipment statuses.

• Address delivery issues with carriers, distribution centers, corporate departments, and sales teams.

• Create and maintain carrier delivery Standard Operating Procedures (SOPs) and transportation Key Performance Indicator (KPI) dashboards.

• Audit carrier invoices according to contract terms and authorize transportation invoices for payment.

• Manage carrier performance through scorecards and quarterly business review assessments.

• Gather and compile data from transportation and enterprise systems, including WMS, SAP, TMS, PKMS, IBS, CSP, and EEM.

• Analyze freight and lane characteristics to determine the best carriers and shipment methods.

• Educate others on transportation and distribution process solutions.

• Facilitate the onboarding of new carriers and technology partners.

• Assess and enhance business processes, transportation networks, and delivery precision.

• Develop transportation-related databases and maintain records for carrier contracts, depots, inspections, and account setups.

• Prepare Request for Proposals (RFP) and carrier conversion materials, playbooks, and project plans.

• Ensure transportation vendor compliance with global contracts.

• Conduct analyses of parcel and LTL rates and services.

• Update the internal transportation website and parcel cost savings tracker.

• Identify opportunities for shipment consolidation across various transportation modes.

• Create swim lane and process flow documentation.

• Prepare uploads for CSP, SAP routing, shipping conditions, customer rating groups, and delivery time zones.

• Manage the addition of new customer groups in collaboration with internal and external stakeholders.

• Provide regional financial and KPI analysis to uncover RFP and cost-saving opportunities.

• Ensure data integrity and manage interfaces with carrier systems and EEM.

⛳️ Requirements

• Bachelor's degree in logistics, supply chain management, transportation, operations management, business administration, or a related field, or a comparable combination of experience and education.

• A minimum of 2 years of experience in logistics, transportation, warehouse operations, air freight operations, supply chain operations, or a related field.

• Preferred certification in logistics, supply chain, workplace safety, or program management, or equivalent.

• Familiarity with the courier industry and/or pool distribution environments is beneficial.

• Experience with small packages, LTL, and TL is advantageous.

• Strong oral and written communication skills.

• Understanding of ABC policies, programs, services, and products.

• Excellent interpersonal, negotiation, analytical, mathematical, and organizational abilities.

• Strong attention to detail.

• Capability to implement processes that lead to satisfactory audit practices.

• Proficient in computer applications and knowledgeable in Microsoft Word, Excel, Access, PowerPoint, and Outlook.

• Familiarity with automated freight payment and auditing processes.

• Strong analytical, conceptual, and problem-solving abilities.

• Proficiency in project management tools such as Microsoft Project, Excel, and Word.

• Required proficiency in Microsoft Access, including database creation, importing tables, queries, macros, forms, and reporting.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Support for family building.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Resources for professional development.

• Mentorship programs.

• Employee resource groups.

• Opportunities for volunteer activities.