Transformation Program Manager

This is a fully remote position, open to applicants in Romania.

📋 Description

• Collaborate with the Account Director to create and implement a comprehensive transformation strategy.

• Lead strategies for external stakeholder engagement and sustain effective communication channels.

• Provide leadership to ensure the successful execution of the programme.

• Establish and maintain efficient project governance.

• Oversee programme delivery alongside the Delivery Director, ensuring alignment with client objectives and expectations.

• Guide the development and execution of onboarding programmes, training workshops, and end-user support resources in collaboration with stakeholders and the Learning Solutions team.

• Coordinate delivery streams, align outputs, and manage both internal and external dependencies.

• Manage project planning, resource allocation, risk management, and status reporting.

• Escalate issues within the project's organizational structure.

• Establish and track KPIs for programme implementation and adoption.

• Communicate programme goals, progress, and outcomes to stakeholders and governance structures.

• Ensure compliance with industry standards, frameworks, and programme governance.

• Network with cross-functional teams throughout the project lifecycle while adhering to best practices in transformation programme management.

• Drive change management, assess adoption rates, identify resistance, and implement targeted interventions.

• Collaborate with senior leadership, V7 workstreams, and key stakeholders to secure alignment and buy-in for transformation initiatives.

⛳️ Requirements

• Demonstrated experience in managing large-scale business transformation projects.

• Experience in overseeing multiple overlapping or interconnected projects that align with business needs.

• Strong leadership capabilities and the ability to inspire team members.

• Commercial awareness and experience are highly desirable.

• Capability to perform under pressure and meet tight deadlines.

• Outstanding communication and interpersonal skills.

• Exceptional organizational skills and attention to detail.

• Proactive self-starter with a tendency to take initiative and bring clarity to ambiguity.

• Ability to foster trust-based relationships across the organization.

• Comfortable operating in a dynamic environment within a rapidly growing company.

• Strong skills in change management.

• Excellent communication, negotiation, and conflict resolution abilities.

• Previous experience in large digital or omnichannel transformation programmes.

• Familiarity with or preference for CRM, marketing automation, CMS, and content authoring platforms.

• Experience with modular approaches to campaign and content deployment.

• Ability to lead through Delivery Directors and Managers, ensuring compliance with strict timelines, budgets, expectations, and success metrics.

• Proficiency in English, both written and spoken.

🏝️ Benefits

• Competitive salary with performance-based reviews.

• A collaborative, knowledge-sharing, and supportive work environment.

• Engagement in charity and sustainability initiatives.

• Opportunities for continuous growth, leading initiatives, shaping products, and expanding expertise.