Transfer Center Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the coordination of hospital admissions and transfers.

• Organize conference calls among providers to ensure seamless continuity of care.

• Identify, address, and escalate issues, process deviations, and service failures to management.

• Ensure compliance with regulatory standards set by CMS Conditions of Participation, EMTALA, DNV, HIPAA, and relevant state and federal laws.

• Keep detailed and precise documentation of admissions, transfers, conference calls, and related activities.

• Communicate effectively and promptly with multidisciplinary teams, providers, nurses, administrators, hospital leadership, partner facilities, and non-partner facilities.

• Foster collaborative working relationships with transfer centers and referral sources.

• Deliver compassionate, effective, and professional customer service.

• Achieve personal and departmental objectives while upholding quality standards.

• Collaborate with Transfer Center Coordinators to collect and report necessary clinical data.

• Perform additional duties as assigned.

⛳️ Requirements

• Minimum of 2 years of hospital-related or Emergency Room experience is required.

• High School Diploma is mandatory.

• Experience in a healthcare transfer center is preferred.

• Excellent interpersonal skills are essential.

• Maintain a high level of professionalism.

• Ability to handle multiple tasks at once.

• Take personal responsibility for actions.

• Strong technical aptitude is required.

• Demonstrate a friendly and service-oriented attitude.

• Strong attention to detail, organizational skills, and discipline in follow-through are required.

• Proficiency in English, both written and spoken.

• Ability to protect sensitive and confidential company information, including patient PHI, in a remote work setting.

🏝️ Benefits

• Equal access to information, development, and opportunities.

• Work environment focused on teamwork.

• Commitment to diversity, equity, and inclusion.