Training Specialist

This is a fully remote position, open to applicants in Kazakhstan, +5 more countries.

📋 Description

• Facilitate engaging online training sessions focused on products and internal processes, employing discussions, practical exercises, and role-plays.

• Continuously evaluate product knowledge within existing teams through knowledge assessments, examinations, certifications, and recertifications.

• Design and revise tests, practical tasks, and assessment criteria to evaluate both knowledge and its application effectively.

• Analyze results to identify knowledge gaps at both individual and team levels, and establish targeted learning plans accordingly.

• Provide refresher training and monitor progress through reassessment.

• Gather best practices and real-world examples from seasoned employees to transform them into effective learning resources.

• Oversee onboarding training and manage LMS assignments, learning paths, training records, and reports.

• Collaborate with internal experts to create and update presentations, guides, and online courses, using feedback and assessment outcomes to enhance training quality.

⛳️ Requirements

• 2–3 years of relevant experience in employee training, onboarding, or learning and development.

• Practical experience in delivering live online training for adults, demonstrating strong presentation and facilitation abilities.

• Capability to clearly articulate complex and technical topics, foster participation, and tailor training to diverse audiences.

• Experience in developing learning materials, tests, and practical assignments, along with analyzing results and addressing knowledge deficiencies.

• Proficient in using online meeting and presentation tools, with basic familiarity with a learning management system (LMS).

• Excellent organizational and communication skills, attention to detail, and the ability to independently learn new products and processes.

• Proficiency in English at C1 level or higher and fluency in Russian.

• Bachelor’s degree in any discipline.

🏝️ Benefits

• Work remotely with a diverse international team serving the US market.

• Opportunities to enhance your training and content development skills.

• Paid vacation and sick leave according to company policy.