Training Operations Specialist

This is a fully remote position, open to applicants in Hungary.

📋 Description

• Oversee the establishment, execution, and documentation of all training services for sponsors/CROs, site personnel, patients, or internal Clario staff.

• Organize training sessions, confirm schedules with sponsors, coordinate training invitations, and manage registration lists.

• Gather training materials for the live training team, including software builds, devices, and presentation decks.

• Serve as a virtual training room facilitator, manage meeting spaces, provide technical assistance to participants, and address inquiries in chat.

• Distribute surveys to participants.

• Revise training documentation to include KTR, attendance records, and survey outcomes.

• Supply requested ad-hoc reports to clients.

• Handle tickets generated through Customer Care related to the learning management system.

⛳️ Requirements

• A bachelor's degree or certification in human resources, education, business, or a field relevant to the clinical trial sector.

• Professional certifications in adult learning or project management are preferred but not mandatory.

• 1-2 years of experience in a corporate training capacity or in a help desk/call center environment.

• Excellent organizational and time-management abilities to prioritize tasks and adhere to timelines.

• Strong verbal and written communication skills, along with interpersonal capabilities.

• High technical aptitude, including the capacity to swiftly learn new software and tools.

🏝️ Benefits

• Competitive salary and incentive programs.

• Private medical insurance and MetLife coverage.

• SZÉP Card and reimbursement for telework expenses.

• Flexible time-off policy.

• Engaging employee events.

• Support for hybrid technology needs.