Training Content & Creative Development Specialist – Healthcare

This is a fully remote position, open to applicants in Alabama, +37 more states.

📋 Description

• Develop and sustain learning, communication, and multimedia resources for the Healthcare Client Engagement team.

• Design courses, videos, job aids, presentations, guides, scripts, simulations, campaigns, and various enablement materials.

• Convert intricate product, technical, process, and business information into clear and engaging content.

• Implement instructional design, adult learning principles, visual storytelling, branding, and accessibility standards.

• Collaborate with subject matter experts and creative resources to clarify requirements, ensure accuracy, and oversee production.

• Utilize approved AI and digital tools to enhance production efficiency, consistency, and learner experience.

• Oversee multiple content workstreams concurrently, managing plans, milestones, dependencies, reviews, risks, and status updates.

• Evaluate, enhance, and modernize content based on feedback, performance insights, quality standards, and program-defined measurement criteria.

• Provide support to other markets as required.

• Execute all other assigned duties.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience is required.

• Demonstrated experience in developing training, learning, communication, or educational content across various formats.

• Healthcare experience is highly preferred, though not mandatory.

• Excellent skills in instructional design, writing, editing, proofreading, visual communication, and content organization.

• Proven ability to manage multiple content production workstreams, review cycles, dependencies, and competing priorities.

• Familiarity with digital learning, multimedia, video, presentation, and content authoring technologies.

• Experience with tools such as Mindtickle, Synthesia, Microsoft Copilot, Articulate, Adobe, Canva, or similar platforms is advantageous.

• Ability to work independently with minimal supervision while effectively collaborating with program leaders, subject matter experts, reviewers, and governance partners.

• Capacity to simplify complex business and technical information for diverse audiences and applications.

• Working knowledge of branding, accessibility, and content quality standards.

🏝️ Benefits

• Comprehensive medical, dental, and vision benefits from multiple carriers.

• 401(k) plan with employer matching.

• Employee Share Purchase Plan.

• Wellness platform offering incentives.

• Subscription to the Headspace app.

• Employee Assistance and Time-off Programs.

• Short- and Long-Term Disability insurance.

• Life and Accidental Death Insurance.

• Critical Illness insurance.

• Hospital Indemnity coverage.

• Bonding and family care leave.

• Adoption and surrogacy benefits.

• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.

• Annual Paid Time Off.

• Up to two days of paid leave for participation in Employee Resource Groups.

• Up to two days of paid leave to volunteer with a charity of your choice.

• Annual incentive bonus.