Trainer – Revenue Cycle

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Design, implement, and deliver effective skills training, technical instruction, and educational resources for Revenue Cycle personnel.

• Conduct classroom and virtual training sessions on patient inquiries, insurance management, payment collection, resolution of denied and outstanding claims, and payment/denial data related to patient accounts.

• Instruct on the proficient use of Epic, OnBase, vendor websites, electronic eligibility verification systems, and other tools utilized in the Revenue Cycle.

• Integrate adult learning principles across diverse educational content.

• Work in collaboration with management and subject matter experts to identify learning needs and create training solutions.

• Track participant progress during courses and perform evaluations after training sessions.

• Review evaluation feedback, refine curricula, and investigate new learning resources.

• Keep abreast of current learning trends, instructional techniques, and new technologies.

• Undertake additional duties as required.

⛳️ Requirements

• Bachelor's degree or an equivalent combination of education and experience.

• At least 5 years of experience in training, education, or instructional design—ideally within the Revenue Cycle or healthcare sector.

• Excellent facilitation and communication abilities.

• Strong knowledge of adult learning principles.

• Proficiency in using Epic and associated Revenue Cycle tools.

• Capability to manage several training programs and adapt to changing circumstances.

• Must reside in Missouri, Illinois, Oklahoma, or Wisconsin.

• Regular lifting/carrying and pushing/pulling of objects weighing between 0–25 lbs.

• Frequent sitting, standing, walking, reaching, and repetitive movements of feet/legs and hands/arms.

• Regular use of vision and depth perception for close and distant viewing and to differentiate colors.

• Regular use of hearing and speech for verbal communication.

• Frequent keyboard usage and data entry.

• Occasional bending, stooping, kneeling, squatting, twisting, and gripping.

• Occasional lifting/carrying and pushing/pulling of objects weighing 25–50 lbs.

• Rarely required to climb.

• No specific professional license or certification needed.

🏝️ Benefits

• Opportunities for professional growth.

• A supportive environment that fosters development.

• Potential for remote work in alignment with SSM policies.