TM/TR Solution Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist prospective Tier-3 clients throughout the pre-sales process, from the initial engagement to contract signing.

• Communicate with clients through chat and calls to understand their business context, transaction monitoring, anti-fraud needs, as well as risk and compliance requirements.

• Gather, clarify, and validate both business and technical requirements.

• Occasionally present product demonstrations that highlight relevant use cases, capabilities, and the value of the platform.

• Support clients during testing and evaluation phases by explaining system behavior, configuration options, and anticipated outcomes.

• Clarify integration methods, requirements, and workflows.

• Ensure a seamless transition to Solution Architects for technical implementation.

• Serve as a reliable point of contact during decision-making processes concerning AML, fraud prevention, and transaction monitoring topics.

• Collaborate effectively with Sales, Solution Architects, Product, and Compliance teams.

• Provide client feedback and assist in the continuous enhancement of the solution and pre-sales processes.

⛳️ Requirements

• Understanding of AML and financial crime prevention principles.

• Familiarity with transaction monitoring, crypto compliance, Travel Rule requirements, behavioral risk indicators, and anti-fraud strategies.

• Capability to discuss compliance and risk subjects in a practical, business-focused manner.

• Comfort with pre-sales technical discussions, including API reviews.

• Experience with supporting testing and evaluation phases while working alongside client technical teams before implementation handover.

• Excellent communication and presentation abilities.

• Capacity to explain technical and regulatory subjects to both technical and non-technical audiences.

• Proficient in gathering, validating, and documenting business and technical requirements using a standardized template.

• Ability to manage multiple prospects simultaneously in a fast-paced, high-volume environment.

• Pragmatic and solution-focused mindset aimed at scalability, efficiency, and advancing opportunities towards closure.

🏝️ Benefits

• Remote-first, trust-oriented culture without mandatory office days or attendance tracking.

• Option to work from office locations or coworking spaces in selected areas.

• Flexible working hours; no strict 9-to-5 schedule.

• Additional day off for birthdays.

• Ten personal days provided each year.

• Seven sick days available without the need for paperwork.

• Extra time off during Christmas and New Year.

• Opportunities for learning and personal development plans.

• Coverage for role-specific events.

• Financial bonuses for marriage and the arrival of a new baby.

• Fully funded team offsite events several times a year.

• Necessary tools and hardware provided to perform the work.