Technology Disaster Recovery Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the creation, execution, and upkeep of Jamf’s business continuity management program.

• Oversee daily disaster recovery operations and drive coordinated recovery execution.

• Develop, sustain, and enhance disaster recovery documentation and runbooks in collaboration with Product Development & Delivery.

• Provide guidance to Product Development & Delivery leaders on disaster recovery operations and strategies.

• Design and manage disaster recovery solutions across AWS and Azure utilizing cloud-native recovery patterns.

• Oversee the annual disaster recovery roadmap and exercise schedule.

• Organize and facilitate disaster recovery tests, evidence gathering, and reporting.

• Plan and direct functional disaster recovery exercises, integrating lessons learned into documentation.

• Lead disaster recovery operations during activations, including notifications, escalations, and recovery coordination.

• Maintain the business continuity website and shared drive information while communicating program updates, training, and regulatory modifications.

• Align continuity and resilience strategies with business and engineering goals.

• Validate disaster recovery strategies, patterns, and runbooks against architectural standards and infrastructure plans.

• Keep audit-ready evidence in accordance with SOX, GDPR, DORA, NIST, and ISO 27001/27000 standards.

• Monitor global threats, risks, and events, alerting relevant stakeholders accordingly.

• Provide on-call escalation and support for global incidents or crises 24/7.

• Manage the global emergency notification system along with annual testing.

⛳️ Requirements

• At least 6 years of progressive experience in business continuity and disaster recovery, including program ownership, leadership in DR exercises, and infrastructure or application architecture in multi-cloud environments like AWS and Azure.

• Proficient knowledge of operating systems, networking, cloud technology, and security tools.

• Understanding of relevant security and infrastructure standards and regulations.

• Experience with cybersecurity frameworks and regulatory compliance such as DORA, NIST, ISO 27701/27000, ISO 22301, and SOX (preferred).

• Familiarity with chaos and cloud engineering, as well as AI-assisted testing or recovery validation (preferred).

• Experience using BC/DR planning software and notification systems (preferred).

• Background in emergency management, incident management, and reporting (preferred).

• Experience communicating with executives during crises and continuity situations (preferred).

• Ability to influence and collaborate across functional teams without direct authority.

• Excellent written and verbal communication and interpersonal skills.

• Capability to convey disaster recovery risks and strategies to both executive and technical audiences.

• Experience in independently leading multiple projects with strong analytical and problem-solving abilities.

• A 4-year bachelor’s degree in computer science, engineering, a related field, or business administration, or an equivalent combination of relevant education and experience.

• Relevant certifications in business continuity, disaster recovery, or resilience such as CBCP, CBRITP, or MBCI (preferred).

🏝️ Benefits

• Open, flexible culture built on respect and trust.

• Prioritization of work-life balance.

• Volunteer time off.

• An inclusive and supportive work environment.

• Accommodation support for disabilities or religious beliefs.

• Opportunity to make a significant impact for over 75,000 global customers.

• Employee empowerment with opportunities for personal and professional growth.