Technical Writer – PostgreSQL

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Develop technical documentation such as installation guides, configuration instructions, troubleshooting resources, user manuals, man pages, and --help prompts.

• Engage in team ceremonies.

• Collaborate with the Engineering Manager, Product Manager, developers, and QA to create high-quality documentation.

• Utilize text, Markdown, images, and diagrams to enhance documentation for audiences with varying levels of expertise.

• Employ AI tools to draft, refine, format, and enhance content.

• Manage documentation versioning.

• Contribute to the overarching documentation strategy.

• Work with PostgreSQL and related components as part of a distributed open-source software development team.

• Represent Percona's perspective to technical customers.

• Produce comprehensive and clear documentation for Percona PostgreSQL products.

• Communicate and collaborate via Slack, Zoom, Jira, forums, and team rituals.

• Write documentation for new features, guides, bug fixes, and release notes.

• Participate in technical discussions and planning sessions.

• Draft blog posts and assist with upstream documentation.

• Research and learn about new technologies.

• Occasionally attend conferences or in-person meetups.

⛳️ Requirements

• Proficient in graduate-level written English and possess excellent verbal communication skills.

• Experience in documenting complex systems and creating user-oriented documentation.

• Over 3 years of experience as a technical writer.

• Capability to produce high-quality and precise documentation.

• Familiarity with markup languages, particularly Markdown.

• Experience in installing and configuring database server software on Linux.

• Knowledge of docs-as-code methodologies.

• Strongly recommended to have familiarity with Jenkins, Git, Markdown, HTML, and/or JavaScript.

• Experience using AI tools for documentation purposes.

• Comfortable navigating the Linux command line.

• Experience in distributed system development and/or database server development.

• Proficient with developer tools such as Git, GCC, and GDB.

• Ability to work independently within a globally distributed organization.

• Experience collaborating with open-source communities and colleagues through mailing lists, Slack, and similar platforms.

• Familiarity with collaboration and tracking tools like Jira and Notion.

• Proven success in a distributed work environment.

• Quick learner who is also a great team player.

• A background in development or DevOps is a differentiator.

• A history of contributing to PostgreSQL or other open-source projects is a differentiator.

• Active membership in the PostgreSQL community is a differentiator.

• Solid understanding of PostgreSQL internals is a differentiator.

• Working knowledge of database storage engines, at-rest encryption, and cloud orchestration is a differentiator.

• Ability to build and maintain automated documentation testing, CI/CD pipelines, and validation tools is a differentiator.

• Experience in conference speaking, technical blogging, and participating in public forums or mailing lists are differentiators.

🏝️ Benefits

• Flexible work hours.

• Various paid time off programs.

• All necessary equipment for your remote office.

• Financial support for career development, including external training, certifications, and conferences.

• Ongoing connectivity allowances.

• Opportunity to take part in the equity incentive plan.

• The Percona Adventure Team.

• Work-from-Anywhere policy.

• FlowDays.

• FryDays.

• Overall work flexibility.

• Designated no-meeting Fridays for focused work and professional growth.

• Opportunities to attend conferences or in-person meetups.