Technical Writer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Create, edit, and manage intricate IT-related documentation, such as presentations, manuals, reports, policies, procedures, and specifications.

• Develop and disseminate communications regarding product launches, core functionalities, and changes to processes or policies.

• Edit documentation to ensure it meets standards of style, clarity, consistency, and compliance with client guidelines.

• Provide constructive feedback on drafts and engage in documentation review sessions.

• Research complex technical concepts to create and refresh technical documents, workflows, and user manuals.

• Conduct interviews with technical personnel and collaborate with end-users to collect accurate information for thorough documentation.

• Document and convey organizational processes.

• Create training materials.

• Facilitate process and code deployment training to promote acceptance across people, processes, and technology.

• Undertake additional tasks and responsibilities as necessary to aid team objectives and ensure the success of projects.

⛳️ Requirements

• Bachelor's degree in English, journalism, computer science, or a related field.

• Minimum of five years of pertinent technical writing experience.

• Proficient in Microsoft Word, Excel, Project, SharePoint, and PowerPoint.

• Strong knowledge of effective documentation practices.

• Experience in all stages of the System Development Life Cycle (SDLC).

• Experience in creating User Requirements Documents and translating those into Functional Requirements Documents and Design Documents, as applicable.

• Prior software development experience.

• Familiarity with change management and functional, regression, and performance testing.

• Capability to develop and maintain documentation that supports coding, final code distribution, training, and code deployment.

• Excellent written and verbal communication skills.

• Strong attention to detail.

• Ability to transform complex technical concepts into clear, precise documentation.

• Ability to work collaboratively with technical staff and end-users to comprehend functional requirements, develop processes and procedures, and deliver documentation and deployment training.

• U.S. Citizenship is required.

• Must successfully pass a background check.

• Ability to obtain and maintain a Government/Public Trust clearance, including necessary fingerprinting, when required for the position.

• Must reside within the continental U.S.

• Sponsorship is not available.

🏝️ Benefits

• Medical/Dental/Vision coverage.

• 401k plan with Employer Match.

• Paid Time Off (PTO) plus Federal Holidays.

• Corporate Laptop provided.

• Opportunities for Training.

• Remote work opportunity.