Senior Technical Editor

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct research, analysis, and development of technical documentation such as end user guides, process and procedure documentation, training resources, and technical communications.

• Gather and compile technical data for operational and maintenance manuals, training materials, system design documents, and other forms of technical documentation.

• Collect technical and background information necessary for project documentation and deliverables.

• Create and maintain Standard Operating Procedures (SOPs), operational processes, training materials, committee documentation, meeting summaries, case reports, and compliance artifacts.

• Draft outlines and preliminary documents for review and approval by technical experts and stakeholders.

• Convert technical information into understandable documentation suitable for both technical and non-technical audiences.

• Produce a variety of technical documents, including business proposals, memos, reports, user manuals, knowledge base articles, status updates, briefings, presentations, functional descriptions, system specifications, guidelines, and specialized reports.

• Organize and manage documentation within a centralized repository.

• Review and proofread materials generated by colleagues and provide constructive feedback.

• Stay updated on relevant technological advancements.

• May assume supervisory or task lead responsibilities.

• Identify opportunities for enhancing program efficiency and quality.

• Offer mentorship to less experienced team members.

• Travel required is less than 10%.

⛳️ Requirements

• Bachelor’s Degree in a relevant field, or a combination of education, professional training, and work experience that is equivalent.

• Over 5 years of experience in preparing technical documentation.

• Exceptional writing and editing abilities.

• Proficient in Microsoft Office Suite.

• Experience with Confluence.

• Proficient in SharePoint and adept in version control procedures.

• Capability to obtain a Public Trust clearance.

• Must have resided in the United States for at least three out of the last five years.

• Must successfully pass a public trust background check.

• Work visa sponsorship is not available.

• Knowledge of remediation of technical documentation to meet accessibility standards such as 508 compliance.

• Familiarity with Agile methodologies including Scrum and SAFe.

• Experience with Power Apps and Power Automate.

• Background in healthcare and/or government contracting.

• Strong organizational and analytical capabilities.

• Ability to work independently with minimal supervision.

• U.S. citizenship is not mandatory.

🏝️ Benefits

• 401K plan with company matching.

• Comprehensive health and wellness benefits.

• An internal mobility team focused on supporting your career development.

• Opportunities for professional growth including funded education and certification programs.

• Access to advanced technology for learning purposes.

• Paid vacation and holiday time.

• Multiple medical plan options, including those with Health Savings Accounts.

• Dental plan choices.

• Vision insurance options.

• Paid sick and personal leave.

• Paid leave for parental, military, bereavement, and jury duty responsibilities.

• Up to 160 hours of paid family leave over a rolling 12-month period for eligible employees.

• Short-term and long-term disability benefits.

• Life insurance coverage.

• Accidental death and dismemberment insurance.

• Personal accident insurance.

• Critical illness insurance.

• Business travel and accident insurance.

• Flexible work weeks where feasible.