Technical Writer

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and sustain user manuals, guides, online help content, and process documentation.

• Work in collaboration with engineers, product teams, and subject matter experts to convert technical concepts into accessible, user-friendly documentation.

• Generate technical specifications, training materials, reports, and presentation content.

• Oversee documentation projects from inception to completion, encompassing planning, writing, editing, and publication.

• Assess and refine content for clarity, consistency, accuracy, and compliance with style guidelines.

• Revise and update documentation in response to system changes, user feedback, and release cycles.

• Aid in usability testing to guarantee that documentation fulfills end-user requirements.

• Relay updates, discoveries, and project statuses to stakeholders and business users.

⛳️ Requirements

• Candidates MUST BE US Citizens and capable of obtaining Public Trust clearance.

• Bachelor’s degree in English, Communications, Technical Writing, Computer Science, Information Systems, or a related field (or equivalent experience).

• Over 5 years of professional experience in technical writing, documentation development, or content management within a technical setting.

• Proficient in Microsoft Office Suite, including Word, PowerPoint, Excel, and Visio.

• Experience in developing documentation for software systems, processes, or enterprise applications.

• Exceptional writing, editing, proofreading, and documentation structuring abilities.

• Capability to manage documentation lifecycles from draft to publication.

• Basic knowledge of graphic design and multimedia tools.

• Experience in government or government contractor environments.

• Familiarity with documentation tools such as Confluence, SharePoint, or similar platforms.

• Experience handling classified or sensitive information environments.

• Understanding of software development lifecycles (SDLC) or Agile methodologies.

• Experience in creating diagrams, process flows, or technical illustrations.

🏝️ Benefits

• Remote Work (Hybrid roles will be specified in the job post).

• Competitive Compensation Package.

• Medical, Dental, and Vision coverage.

• Life Insurance, Short/Long Term Disability benefits.

• Employee Assistance Program.

• 401(k) plan with 4% matching.

• Generous PTO vacation policy.

• Annual Continuing Education opportunities.

• Annual Wellness Budget.

• Bonus Incentive Programs (Employee referrals and performance-based rewards).