Technical Trainer

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Facilitate technical training sessions at regional and national sales meetings as well as trade shows for customers.

• Join customer commercial sales managers on ride-alongs to promote and educate clients about brake pads.

• Deliver technical information regarding brake pads to audiences, both technical and non-technical, ranging from 20 to 100 participants.

• Instruct attendees on brake friction materials, differentiating product lines, manufacturing processes, quality assurance, and testing protocols.

• Resolve customer issues related to brake pad compatibility and performance during site visits.

• Familiarize yourself with customers’ commercial sales initiatives and promotional offers.

• Foster and maintain ongoing relationships with customers.

• Coordinate training sessions and schedules in collaboration with the customer training manager.

• Participate in annual internal corporate training alongside R&D and manufacturing teams.

• Provide timely weekly updates on customer visits through reports.

• Engage in weekly team conference calls.

• Cover the Gulf Coast region, which includes Alabama, Mississippi, Louisiana, Arkansas, and Tennessee.

⛳️ Requirements

• A minimum of 5 years of relevant professional experience or an equivalent mix of education and experience.

• Technical expertise in automotive brake systems and repair.

• State or ASE/Master Certifications are advantageous.

• Proficient in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.

• Understanding of original equipment (OE) or aftermarket brake systems and components.

• Familiarity with vehicle maintenance and diagnostic procedures.

• Previous instructional training experience is preferred, whether in a classroom setting or on-the-job.

• Outstanding written, verbal communication, and presentation abilities.

• Strong skills in communication and conflict resolution.

• Capable of negotiating and making informed decisions promptly and confidently.

• Ability to influence others' decisions and effectively resolve issues or conflicts.

• Highly organized and results-oriented, with the capability to thrive in a fast-paced environment.

• Proficient in client interaction while maintaining a professional demeanor.

• Strong dedication to customer satisfaction and quality assurance.

• Bilingual in Spanish is a plus.

• Willingness to travel extensively, up to 75% of the time.

🏝️ Benefits

• Medical, dental, vision, and disability insurance available after 60 days of employment.

• Paid Time Off (PTO) that includes vacation days, sick leave, and paid holidays.

• 401k Retirement Plan with company matching contributions.

• Opportunities for career advancement, including training and development programs.

• Wellness initiatives, including fitness reimbursements and mental health support.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA).

• Voluntary Life and Accidental Death & Dismemberment (AD&D) insurance.

• Employer-provided Life and AD&D insurance.