Technical Support Engineer

This is a fully remote position, open to applicants in Spain.

📋 Description

• Assist customers by providing training, application engineering services, and general technical consultancy for solar photovoltaic inverters, energy storage systems, and EV chargers.

• Build and nurture strong relationships with stakeholders in Solplanet’s distributor, installer, and EPC network.

• Collaborate with sales teams to sustain customer relationships, earn trust, and enhance loyalty.

• Conduct online or onsite training sessions for distributors and installers.

• Establish and uphold knowledge of current and forthcoming local regulatory requirements pertaining to Solplanet products.

• Offer feedback and recommendations to Product Management regarding the product roadmap, leveraging technical expertise and insights into the competitive landscape.

• Collaborate closely with Solplanet’s service teams and service partners in EMEA to support customers during the after-sales phase.

⛳️ Requirements

• Possess a Bachelor’s degree or higher, ideally in electrical engineering, renewable energy, photovoltaic engineering, or related fields.

• Proficient in Spanish and business fluent in English.

• Extensive knowledge of the technical requirements for PV, energy storage systems, and EV chargers in both distribution and utility-scale segments, including product specifications, grid code requirements, competitive landscape, and tender requirements.

• Capable of working independently and maintaining focus in a dynamic, fast-paced environment.

• Quick learner with a strong desire to deepen knowledge in the renewable energy sector.

• Previous experience in a PV-related industry is not mandatory but would be advantageous.

• Self-driven and motivated by performance.

• Excellent interpersonal and communication skills.

• Possess a can-do attitude and a hands-on approach.

• Proactive, dynamic, and oriented towards solutions and customer satisfaction.

🏝️ Benefits

• An International Team Environment: Join a talented group of marketers from diverse cultural backgrounds who collaborate closely with true team spirit.

• Ownership and Impact: Take on responsibility from day one and enjoy the freedom to bring your ideas to the table, making a meaningful contribution and leaving your footprint.

• Value-Driven Culture: Be part of a company that prioritizes values, fosters flat hierarchies, and ensures approachable and supportive leadership.

• A Multi-Cultural Workplace: Work with colleagues from various cultures and perspectives, contributing to an enriching and inclusive work experience.

• Professional Growth Opportunities: Grow your career in an international environment that leverages your abilities, skills, and expertise, while offering pathways for long-term development.

• Be Part of a Growing Industry: Join an ambitious and rapidly expanding Solplanet team, where fast decision-making and energy drive strong opportunities for you to succeed in cultivating your career within the renewable energy industry.