Technical Solutions Consultant

This is a fully remote position, open to applicants in Germany.

📋 Description

• Facilitate technical discussions with potential IT, InfoSec, and technical architecture teams.

• Convert customer specifications and technical inquiries regarding the platform, client interactions, authentication/authorization, security protocols, backup solutions, business continuity, data integration, penetration testing, and security certifications.

• Collaborate with the account team on technical discovery alongside the Account Executive and Functional Solutions Consultant.

• Independently represent Pigment's technical expertise during customer meetings.

• Analyze customer requirements, pinpoint technical discrepancies, and identify poor-fit or no-go indicators.

• Manage follow-up on technical inquiries and documents, escalating discussions to senior levels when necessary.

• Provide guidance on Pigment's integrations with SAP S/4HANA, SAP ECC, BW, and associated systems.

• Clarify SAP integration methodologies, middleware, staging layers, data extraction strategies, and scheduling processes.

• Position Pigment in relation to SAP's planning and analytics solutions, including SAP Analytics Cloud.

• Articulate integration capabilities, including pre-built connectors, flat-file import/export options, and REST APIs.

• Take ownership of comprehensive responses for RFPs, RFIs, and InfoSec assessments of small to medium complexity.

• Coordinate input for RFPs from Security, Legal, Product, and Customer Success teams.

• Contribute German-language and SAP-specific insights to the response library.

• Assist with security evaluations, data residency and GDPR inquiries, and vendor risk assessments.

• Position Pigment against EPM competitors, focusing on SAP within the DACH region.

• Explain Pigment's architecture, tiered offerings, platform design, and system functionalities.

• Address customer inquiries about AI data utilization, security measures, and governance frameworks.

• Showcase Pigment's AI features and typical AI use cases.

• Utilize AI tools for research, content drafting, and maintaining technical materials.

• Advise regional partners, particularly those specializing in SAP implementation.

• Collaborate with Technical Solutions Consultants, Sales, Product Management, Security, Customer Success, and Legal teams.

⛳️ Requirements

• Minimum of 2 years in the EPM domain as a Technical Solutions Consultant, or 3+ years as a Solution Consultant for a similarly complex enterprise product.

• Background in enterprise IT or systems integration with experience in integrating SaaS solutions within an SAP ecosystem is advantageous.

• Solid understanding of the SAP technology stack, including S/4HANA Private Cloud and on-premise, S/4HANA Public Cloud, and data integration options.

• Familiarity with SAP Analytics Cloud is beneficial.

• Comfortable discussing REST-based APIs, connectors, and file-based integrations.

• Experience with SAP Integration Suite/CPI, ETL, and data pipeline technologies is a plus.

• Proficient in discussing authentication and authorization, data residency, GDPR, business continuity, and certification frameworks.

• Fluency in both German and English is required.

• Must be based in Germany, with a preference for Frankfurt.

• Actively engages with LLMs and AI tools, with comfort in discussing AI governance.

• Willingness to travel within the EMEA region as necessary, predominantly within DACH and Central EMEA.

• A BS/BA degree is preferred.

🏝️ Benefits

• Competitive compensation package.

• Stock options to give you a stake in Pigment's growth.

• Generous time-off and parental leave policies.

• Annual company offsite event.

• High-quality equipment provided (subject to stock and availability).