Technical Sales Representative

This is a fully remote position, open to applicants in California.

📋 Description

• Contribute to the growth and support of Hypersteel® Cold Form Buildings

• Act as a point of contact between sales teams and customers, providing design support, troubleshooting software issues, and managing engineering-related order modifications

• Assist in the sales process by supporting sales functions

• Utilize software for product updates and improvements

• Build relationships with builders, dealers, distributors, architects, developers, general contractors, and other essential industry partners

• Provide support for direct retail, distribution, dealer networks, and turnkey building providers

• Manage multiple product lines and market routes in a brand-neutral setting

• Train customers on technology platforms, product details, and processes throughout the sales and construction phases

• Supervise video training and product manuals to address onsite challenges

• Assist customers in comprehending metal building systems, product applications, and installation procedures

• Identify and cultivate new business opportunities across various customer segments and markets

• Collaborate with customer service, operations, engineering, and sales leadership teams

• Help customers with systems, processes, project coordination, and product selection

• Support business development efforts to increase the adoption of light gauge steel building solutions

• Deliver customer service and resolve issues while managing customer expectations

• Conduct site visits for key first-time customers and installers to assess inventory management, structural compliance, and installation methods

• Occasionally travel to customer locations or trade shows for onsite assistance

⛳️ Requirements

• Bachelor’s degree with 3 years of equivalent experience in the construction industry

• 2 years of experience in steel building design and/or erection

• Proven ability to develop a thorough understanding of customer and market needs

• Self-motivated individual with the capacity to prioritize tasks, manage multiple projects, and work independently

• Proficient in MS Office Suite, CRM systems, and other ERP order management software

• Excellent oral and written communication skills

• Strong organizational and time management abilities

• Willingness to travel up to 50%

• Occasional lifting of product samples, literature, or training materials weighing up to 25 lbs

• Proactive team player with a customer-focused mindset

• Must be at least 18 years old to apply

🏝️ Benefits

• Bonus opportunities

• Medical, dental, and vision benefits available from day one

• 401(k) plan

• Paid time off (PTO)

• Paid holidays

• Flexible Spending Account (FSA)

• Life insurance coverage

• Long-term disability (LTD) insurance

• Short-term disability (STD) insurance

• Employee assistance program (EAP)

• Discount programs

• Tuition reimbursement

• Training opportunities

• Professional development support