Technical Sales Manager

This is a fully remote position, open to applicants in Vietnam, +1 more country.

📋 Description

• Advocate for the Telit Cinterion product range and oversee the hardware module business either directly or through appointed distribution channels across ASEAN nations.

• Contribute to revenue growth and meet design win objectives.

• Deliver technical product presentations and provide pre-sales assistance to sales teams and clients.

• Accept, prioritize, and manage the internal processing of customer requests.

• Offer technical support during RFI/RFQ procedures.

• Diagnose field issues through tracing and on-site assessments to determine root causes.

• Generate failure reports, propose solutions or workarounds, and escalate internal defects when necessary.

• Assist customers in developing new wireless applications through test scripts, application notes, and design suggestions.

• Collaborate with stakeholders and internal teams to submit defect reports, drive resolutions, and ensure customer satisfaction.

• Cultivate and maintain relationships with customers’ technical and management teams.

• Report to the Sales & FAE Manager for India and ASEAN.

• Travel to ASEAN countries for business as required.

⛳️ Requirements

• Bachelor’s degree in electrical/electronic engineering or a related field.

• 5-10 years of experience in the wireless industry, semiconductor, or embedded design & development.

• Understanding of IoT market trends and sectors, including Security, Healthcare, Energy, and POS.

• Familiarity with wireless communication technologies: GSM, WCDMA, LTE, and 5G.

• Knowledge of the evolution of 3GPP network standardization.

• Understanding of HW/SW development processes.

• Proficient in Linux, embedded Linux, embedded software concepts, and programming in C/C++/Python.

• Experience in project management, encompassing schedule, risk, and cost management.

• Background in crisis management and escalations.

• Strong communication, negotiation, presentation, and interpersonal skills.

• Proficient in reading, writing, and speaking English.

• Good command of the local language.

• Self-motivated and capable of working independently.

• Willingness to travel to ASEAN countries for business purposes as required.

• Knowledge of factory production is advantageous.

• Pre-sales or Customer Project Management skills are preferred.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Flexible working arrangements and supportive work environment.

• Health and wellness programs.