Technical Program Manager – TPM

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the systems, tools, and processes that facilitate product delivery at xCures.

• Facilitate cross-functional standups and oversee delivery within Engineering and Data Science teams.

• Oversee execution cadences and ensure sprint hygiene.

• Assist in product operations and Software Development Life Cycle (SDLC) practices, which include functional testing, release validation, and documentation creation.

• Lead specialized teams for strategic or urgent initiatives.

• Ensure clear communication and alignment with stakeholders, including providing reports to executives.

• Coordinate the triage of incoming product requests, managing prioritization, routing decisions, and communications with stakeholders.

• Develop and sustain both internal and external technical training, product manuals, and support materials.

• Author, maintain, and enhance user stories, requirements, and tickets.

• Collaborate with customer-facing teams to onboard clients, gather requirements, and translate feedback into actionable enhancements.

• Create and maintain Product Requirement Documents (PRDs), success metrics, and tools to measure adoption and performance.

• Set up and preserve monitoring and feedback mechanisms, including dashboards and telemetry to assess user experience and system health.

⛳️ Requirements

• A Bachelor’s degree in a technical, healthcare, or data-related field is preferred.

• 3-5+ years of experience in technical product, program, and/or product operations roles within high-growth technology settings.

• A proven history of leading complex, cross-functional projects from conception to completion.

• Experience interacting with both engineering teams and customer-facing positions.

• Exceptional communication, organization, and problem-solving skills (internally and externally).

• Technical knowledge and curiosity, including the ability to engage with APIs, data pipelines, cloud infrastructure, and AI/ML technologies.

• A solid understanding of agile execution and related tools.

• Comfort in defining processes and upholding quality standards.

• A strong organizational and systems-thinking approach, balancing immediate and long-term objectives.

• Must possess authorization to work in the United States.

• Preferred: an advanced degree in a relevant discipline.

• Preferred: background in HealthTech and/or AI.

• Preferred: experience in enterprise SaaS delivery.

• Preferred: enhanced technical skills such as scripting, automation, and data analysis/visualization.

• Preferred: alignment with the company’s mission.

🏝️ Benefits

• Remote-First work environment.

• Paid Time Off along with 13 Company Holidays.

• Equity Package available.

• Paid Parental Leave offered.

• Comprehensive Medical, Vision, and Dental coverage.

• Employer contributions to Health Savings Accounts (HSA).

• Employer 401(k) matching program.

• Short-Term Disability (STD), Long-Term Disability (LTD), Life Insurance, and Critical Illness Plans provided.

• Access to Employee Assistance Program.

• Adoption Assistance available.

• Company Offsite events.

• Monthly Internet Allowance.

• Funds for Professional Development.