Technical Program Manager – NPI, Technical Sales Enablement

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Oversee NPI and Technical Sales Enablement in the role of a Technical Program Manager

• Ensure that Solutions Engineers and Architects are adequately prepared for product launches

• Operationalize the established NPI intake model

• Govern the Launch Tiering Framework in accordance with the Cisco Product Development Methodology (CPDM)

• Drive the implementation of structured content for effective NPI enablement

• Utilize AI tools to enhance team workflow efficiencies

• Provide high-quality technical enablement throughout release phases from Alpha to General Availability

• Maximize market impact through proficient technical readiness

• Act as a liaison between Product Management, Engineering, and GTM Field Leadership

• Incorporate agentic experiences and AI innovations into technical seller enablement

⛳️ Requirements

• 8 to 10+ years of experience in Technical Program Management, Product Operations, or Technical Sales Enablement within enterprise cloud, SaaS, or cybersecurity sectors

• Proven experience with New Product Introduction (NPI) life cycles, stage-gate governance, and tracking tools such as Jira, Asana, or Confluence

• Strong comprehension of technical selling personas (SEs/SAs) along with the necessary assets and skills for NPI readiness

• Professional experience in security, ITOps, observability, or data management and analytics

• Bachelor’s degree in Computer Science, Engineering, Business, or equivalent practical experience

• Familiarity with AI agents, automated content workflows, and contemporary enablement tooling pipelines

• Ability to foster alignment among Product, Engineering, and Field Sales teams without direct authority

• Previous experience or specific knowledge of Splunk products and ecosystems

• Competence in developing metrics and reporting using Power BI or Tableau

• Exceptional orchestration abilities to manage intricate interlocks between Technical Marketing and Product Management

🏝️ Benefits

• Medical, dental, and vision insurance

• 401(k) plan with a Cisco matching contribution

• Paid parental leave

• Short and long-term disability coverage

• Basic life insurance

• Cisco restricted stock unit grants may be available

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for the employee’s birthday

• Paid year-end holiday shutdown

• 4 paid days off for personal wellness

• 16 days of paid vacation time per full calendar year for non-exempt employees

• Flexible vacation time off program for exempt employees

• 80 hours of sick time off provided on hire date and each January 1st thereafter

• Up to 80 hours of unused sick time can be carried forward

• Additional paid time off for critical or emergency family issues

• Optional 10 paid volunteer days per full calendar year

• Annual bonuses for non-sales roles

• Performance-based incentive pay for employees on sales plans