Technical Program Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and sustain a unified source of truth for status updates, dependencies, risks, and resource allocation across data platforms, integrations, IT security, and compliance activities.

• Conduct portfolio-level planning and organize work sequencing across various projects.

• Identify conflicts, delays, resource issues, and scope changes at an early stage, providing potential solutions.

• Take charge of the SOC 2 readiness process, which includes gathering evidence, implementing controls, conducting access reviews, assessing vendor risks, managing policy documentation, and meeting audit milestones.

• Propel the execution of the IT Security Plan by ensuring work is sequenced, owned, and tracked effectively.

• Highlight questions regarding access scope and assist with least-privilege processes.

• Implement and manage appropriately scaled agile processes for a small senior technical team.

• Oversee planning sessions, standups, retrospectives, backlog maintenance, and delivery schedules.

• Handle intake and prioritize mid-sprint requests to maintain team focus.

• Design the technical portfolio in Asana, utilizing templates, custom fields, dependencies, and portfolio views.

• Transform ad hoc requests into clearly defined, sequenced backlog items with effort estimates, dependencies, and trade-offs outlined.

• Prepare prioritization recommendations for the VP and leadership by presenting options and quantifying potential costs of delays.

• Convert stakeholder requirements into actionable engineering specifications.

• Align internal stakeholders with external vendors, contractors, and client-side technical representatives on scope, timelines, and dependencies.

• Ensure completion of vendor- and contractor-driven workstreams.

• Identify root causes of missed deadlines and enhance the overall delivery framework.

• Provide visibility into the portfolio so that leadership can track status without necessitating additional meetings.

• Guarantee that security and compliance milestones are achieved on time.

⛳️ Requirements

• A minimum of 3 years of program or project management experience for technical teams in data, software, platform, or IT/security domains, with a proven track record of delivery accountability.

• Familiarity with security or compliance tasks, including audits, access reviews, or policy implementations.

• Proven experience in creating delivery systems from the ground up, encompassing workflows, tools, and operational habits.

• Proficient understanding of agile methodologies.

• Technical knowledge adequate to collaborate effectively with engineers, including comprehension of data pipelines, schema-change risks, API access issues, and access-scope considerations.

• Advanced skills in Asana at an architectural level.

• Ability to influence stakeholders without direct authority, including employees and vendors.

• Outstanding written communication skills for status updates, requirements documentation, and decision-making processes.

• Experience in managing security or compliance initiatives like SOC 2 or ISO 27001 is a plus.

• Familiarity with Vanta, Drata, or external audit/compliance partners is advantageous.

• Exposure to GCP, BigQuery, or contemporary data engineering processes is beneficial.

• Previous experience in an agency or multi-client environment is a plus.

• Familiarity with product management aspects, including PRDs, discovery, and acceptance criteria, is advantageous.

• PMP, PMI-ACP, CSM, CISA, or Security+ certifications are helpful but not mandatory.

• Must possess legal eligibility to work in Canada.

• Standard working hours are from 9 AM to 5 PM ET.

🏝️ Benefits

• An exceptional team and culture characterized by high-performance, feedback-driven, and data-centric values, where everyone is empowered to thrive.

• Genuine ownership of production systems within a platform being developed from scratch.

• A modern, GCP-native technology stack with AI integrated into daily operations, including Claude and Gemini.

• Exposure to AI/NLQ, MMM modeling, and ML optimization layers.

• A fully remote work environment that allows flexibility to work from anywhere in Canada.

• More than 3 weeks of paid time off each year.

• Comprehensive group benefits covering health, dental, and vision care.

• A company-provided MacBook Pro.

• A budget for home office setup.

• A policy for working abroad.

• Merchandise deliveries.

• Opportunities to engage with colleagues at meetups and company-wide events.

• A well-defined growth path leading to Senior Data Engineer roles.

• Reasonable accommodations provided throughout the recruitment and selection process.