Technical Program Manager – NPI, Technical Sales Enablement

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Oversee New Product Introduction (NPI) and Technical Sales Enablement as a Technical Program Manager

• Ensure Solutions Engineers and Architects are thoroughly prepared for product launches

• Implement the formal NPI intake model

• Manage the Launch Tiering Framework in accordance with the Cisco Product Development Methodology (CPDM)

• Promote the adoption of structured content for agentic NPI enablement

• Utilize AI tools to enhance team workflow efficiencies

• Provide high-quality technical enablement throughout all release phases from Alpha to General Availability

• Optimize market impact through technical preparedness

• Facilitate collaboration between Product Management, Engineering, and GTM Field Leadership

• Establish intake models and oversee launch frameworks for technical sales readiness

⛳️ Requirements

• 8–10+ years of experience in Technical Program Management, Product Operations, or Technical Sales Enablement within enterprise cloud, SaaS, or cybersecurity

• Familiarity with New Product Introduction (NPI) life cycles, stage-gate governance, and tracking systems such as Jira, Asana, or Confluence

• In-depth understanding of technical selling roles, including Solutions Engineers and Solutions Architects, along with NPI readiness assets and skills

• Professional experience in security, ITOps, observability, or data management and analytics

• Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience

• Experience with AI agents, automated content workflows, and modern enablement tooling pipelines

• Capability to foster alignment among Product, Engineering, and Field Sales teams without direct authority

• Prior experience or specific knowledge of Splunk products and ecosystems

• Proficiency in developing metrics and reporting using Power BI or Tableau

• Ability to navigate complex interlocks between Technical Marketing and Product Management

🏝️ Benefits

• Medical, dental, and vision insurance

• 401(k) plan with a Cisco matching contribution

• Paid parental leave

• Short- and long-term disability coverage

• Basic life insurance

• Cisco restricted stock unit grants may be available, vesting after continued employment

• 10 paid holidays per full calendar year

• 1 floating holiday for non-exempt employees

• 1 paid day off for the employee’s birthday

• Paid year-end holiday shutdown

• 4 paid days off for personal wellness

• 16 days of paid vacation time per full calendar year for non-exempt employees

• Flexible vacation time off program with no defined limit for eligible exempt employees

• 80 hours of sick time off provided on hire date and each January 1st thereafter

• Up to 80 hours of unused sick time may be carried forward

• Additional paid time off for critical or emergency family matters

• Optional 10 paid volunteer days per full calendar year

• Annual bonuses for non-sales roles, subject to Cisco policies

• Performance-based incentive pay for employees on sales plans