Technical Program Manager

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Take ownership of the portfolio and master schedule for network and systems integration initiatives.

• Transition each market to the target architecture and standardized platforms, encompassing cutover planning, subscriber migration, and the decommissioning of legacy systems.

• Oversee acquisition integration from due diligence through to cutover and the decommissioning process.

• Manage wireless projects, which include sector augmentations, backhaul upgrades, and site remediation, from the initial scope to final delivery.

• Monitor the NMS/OSS deployment roadmap by market, sequencing platform, and coordinating network and operations work.

• Manage program budgets and forecasts in collaboration with the finance team.

• Facilitate project gates and coordinate releases to production in conjunction with Network Operations.

• Maintain the intake queue for projects and establish prioritization.

• Hold vendors and contractors accountable for scope, schedule, and quality standards.

• Manage the risk register and drive escalations to resolution.

• Coordinate dependencies with the fiber build organization.

• Provide status reports to the CTO, CEO, and finance team.

• Travel to markets as dictated by business needs.

⛳️ Requirements

• 8+ years of experience in technical program management related to network, systems, or infrastructure programs, ideally within an ISP, carrier, or MSP environment.

• Proven experience managing migrations and cutovers on live networks with active subscribers.

• Proficient in scheduling, critical path management, program controls, forecasting, and change management.

• Familiarity with stage-gate governance as well as vendor and contractor oversight.

• Working knowledge of fixed wireless, IP networking, NMS/OSS/BSS platforms, and fiber access technologies.

• Understanding of ISP business metrics: take rate, churn, cost per subscriber, and payback periods.

• Candidates must reside in Nevada, California, Oregon, Missouri, or New Mexico; adjacent states may be considered for the right candidate.

• Applicants must successfully pass pre-employment and random background checks, as well as drug, alcohol, and cannabis testing.

• A valid driver's license and a satisfactory driving record are required.

• Ability to work for extended periods at a computer.

• Occasional lifting of equipment or materials weighing up to 25 pounds.

• Frequent travel among markets and site visits to data centers, tower sites, and active project locations.

🏝️ Benefits

• Travel to markets as business needs require.

• Equal opportunity employer.