Technical Program Manager

This is a fully remote position, open to applicants in Colombia, +1 more country.

📋 Description

• Take charge of the intake process for all incoming client projects.

• Oversee the scoping process, break down work into deliverable phases, and develop clear plans.

• Anticipate capacity across more than 25 concurrent engagements.

• Monitor portfolio delivery indicators and escalate risks promptly.

• Convert vague client requests into actionable technical scope.

• Create automations for the intake process, status reporting, capacity snapshots, and delivery-health dashboards.

• Design and implement agent workflows and MCP-based integrations linking ClickUp, Slack, and GitHub.

• Equip the management layer with metrics and alerting systems.

• Manage the development, deployment, and reliability of these systems.

• Supervise external contractors across various engagements.

• Identify and eliminate technical obstacles with engineering and product teams.

• Establish integration and delivery standards.

• Analyze unfamiliar codebases and provide hands-on technical assistance.

• Keep a queryable overview of project health and risks for leadership.

• Conduct scope, timeline, and expectation discussions with clients and internal stakeholders.

• Maintain organized documentation and workflows in ClickUp.

• Coordinate distributed teams and contractors to ensure alignment on dependencies and handoffs.

⛳️ Requirements

• Extensive experience in software engineering, platform and integrations work, or technical program management.

• Proven history of managing complex, multi-stakeholder projects from inception to delivery.

• In-depth, hands-on technical expertise in Python and TypeScript stacks, including Node.js and modern backend frameworks.

• Experience in integrating third-party APIs into dependable, event-driven pipelines, including webhooks, REST, and queue-based systems.

• Proficiency in LLM integration, MCP servers, and agent workflows, or the ability to learn them quickly.

• Strong instincts for capacity planning and program management.

• Familiarity with production observability and triage tools, such as Datadog, CloudWatch, or Sentry.

• Proficient in ClickUp or similar project management tools.

• Exceptional stakeholder management and consultative communication skills.

• Experience in conducting scope and timeline discussions with clients and technical teams.

• Proven ability to hold external contractors accountable for their delivery commitments.

• A proactive approach toward automation.

• Comfortable working remotely within a distributed team spanning the US and Colombia.

• Strong written communication skills in English.

🏝️ Benefits

• Genuine ownership of how work is initiated and progresses within the company.

• Opportunities to engage with cutting-edge technologies through partnerships with Anthropic, OpenAI, and YC.

• Early team members can share in the success they contribute to creating.

• An AI-native culture.

• A bureaucratic-free environment with small teams and clear accountability.