Technical Program Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Take ownership of the integrated delivery roadmap encompassing bypass, toll management, safety alerts, INFORM analytics, and compliance product lines.

• Create and uphold a reliable release schedule in collaboration with engineering, product, QA, and operations teams.

• Lead program kickoffs, milestone evaluations, and retrospectives.

• Convert product roadmap priorities into structured plans with designated owners, timelines, and strategies for risk mitigation.

• Identify and monitor cross-team dependencies while escalating any blockers.

• Foster alignment among engineering teams.

• Develop and sustain program dashboards for engineering leadership and the CTO.

• Generate executive status reports detailing risks, decisions, and progress on milestones.

• Define and monitor engineering KPIs such as cycle time, release frequency, defect escape rate, and on-time delivery percentage.

• Recognize and resolve recurring causes of delays.

• Standardize Agile ceremony practices across various teams.

• Conduct post-incident reviews for missed releases and encourage a culture of blameless learning.

⛳️ Requirements

• A minimum of 5 years of program or project management experience in a software product organization.

• Proven history of enhancing release predictability across diverse engineering teams.

• Strong expertise in dependency mapping, risk management, and critical path analysis.

• Capability to articulate technical trade-offs effectively to non-technical executives and external partners.

• Proficient in Agile methodologies and tools, such as Jira, Confluence, or equivalent platforms.

• Experience in transportation, logistics, fleet technology, or regulatory compliance software is advantageous.

• Knowledge of managing integrations with third-party telematics or marketplace platforms is a plus.

• Familiarity with post-acquisition integration programs is beneficial.

• Exposure to .NET / Azure cloud environments is an added advantage.

🏝️ Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage starting from the date of hire.

• Paid Time Off that encompasses vacation, sick leave, holidays, and floating holidays.

• 401(k) plan with employer matching contributions.

• Company-sponsored lifestyle account for expenses related to physical and mental well-being.

• Tuition Reimbursement Program available.

• Optional benefits that include Legal and Pet Discounts.

• Employee Assistance Program provided at no cost.

• Company-supported Culture Team dedicated to promoting physical, mental, and professional well-being.

• Initiatives aimed at giving back to the community.

• Opportunities for employee development initiatives.