Technical Program Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Assist data center clients in the selection, management, and troubleshooting of control devices.

• Prepare and review bills of materials, product submissions, technical documentation, and proposed alternatives.

• Analyze project specifications, drawings, sequences of operation, and equipment schedules.

• Recommend valves, actuators, flow meters, humidity sensors, pressure transmitters, temperature sensors, and associated devices.

• Aid customers in sizing and selecting devices for HVAC and data center cooling systems.

• Identify gaps in specifications, compatibility issues, and risks related to applications.

• Act as a technical resource for product application, installation, configuration, and operation.

• Diagnose problems related to device selection, wiring, power, signal scaling, calibration, communications, and installation.

• Collaborate with integrators and manufacturers to resolve issues effectively.

• Provide remote assistance and visit data center construction sites as necessary.

• Document solutions and disseminate lessons learned.

• Serve as the technical point of contact for assigned data center projects.

• Coordinate with sales, operations, purchasing, and manufacturers.

• Track technical inquiries, submission decisions, scope modifications, and unresolved issues.

• Assist in establishing repeatable device standards and approved product selections.

• Communicate changes proactively to customers and internal teams.

⛳️ Requirements

• Proven hands-on experience with building automation systems, HVAC controls, and field instrumentation.

• Strong understanding of how control devices are selected, installed, commissioned, and troubleshot.

• Ability to read and interpret mechanical drawings, control diagrams, wiring schematics, specifications, and sequences of operation.

• Knowledge of HVAC systems, including air handlers, chilled-water systems, pumps, and control valves.

• Familiarity with 4–20 mA, 0–10 V, BACnet, and Modbus protocols.

• Excellent troubleshooting skills and the capacity to clearly explain technical issues.

• Ability to manage multiple projects, work independently in a remote setting, and fulfill commitments to completion.

• Willingness to travel occasionally to client locations and active construction sites.

• No formal college coursework or degree required; practical experience and demonstrable technical skills are paramount.

• Previous experience with a building automation systems integrator or controls contractor is preferred.

• Experience supporting data centers or other mission-critical facilities is preferred.

• Familiarity with selecting and applying control devices from various manufacturers is preferred.

• Experience with Tridium Niagara or other major building automation platforms is preferred.

• Experience in supporting construction projects through submissions, installation, startup, and commissioning processes is preferred.

🏝️ Benefits

• Medical, vision, and dental insurance.

• HSA FSA (medical and dependent care).

• 401(k) plan with employer matching up to 4% and immediate vesting.

• Employer-covered short- and long-term disability insurance.

• Employer-paid basic life and AD&D insurance.

• Optional supplemental life insurance for employees and their dependents.

• Paid time off and holidays.

• Tuition reimbursement program.

• Paid maternity leave.