Technical Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead quality assurance and validation initiatives from the initial scoping phase through to the readiness review.

• Convert requirements into actionable deliverables, assign ownership, establish milestones, and define acceptance criteria.

• Manage dependencies between Engineering, Product, deployed engineers, and Customer Success teams.

• Address obstacles and ensure transparency regarding progress, risks, and necessary decisions.

• Coordinate test coverage, validation evidence, and exception management with engineering and quality stakeholders.

• Integrate readiness considerations into release planning and decision-making processes.

• Develop repeatable workflows to identify quality and validation requirements earlier, thereby minimizing recurring issues and reducing coordination burdens.

• Establish and enhance metrics for readiness, delivery predictability, and manual labor reduction.

• Leverage AI and automation for the preparation of evidence, execution of readiness checks, and generation of reports.

• Offer backup support for release managers by coordinating release activities and providing status updates.

• Assist in cross-functional projects across Engineering and Security as necessary.

⛳️ Requirements

• Around 5–8 years of experience in technical program management or a similar role.

• Proven track record in managing and delivering complex technical programs.

• Experience collaborating with Engineering, Product, and customer-facing teams to deliver software or technical solutions.

• Ability to establish ownership, manage dependencies, and drive delivery across teams that are not directly supervised.

• Background in refining manual or disjointed processes related to testing, validation, release readiness, or customer delivery.

• Proficiency in navigating shared platform dependencies, specific customer requirements, and prioritizing competing engineering tasks.

• Technical knowledge of software development, automated testing, APIs, integrations, and release workflows.

• Experience utilizing AI and automation to enhance real-world applications, assess outcomes, and manage failures.

• Competence in translating requirements into acceptance criteria, verification tasks, and supporting documentation.

• Capability to convert processes into actionable Jira requirements, encompassing fields, statuses, dependencies, and reporting.

• Skill in aligning internal teams and customer reviewers regarding deliverables and acceptance criteria.

• Previous experience with regulated clients in life sciences, financial services, or the public sector is preferred.

• No specific industry background or compliance certification is necessary.

🏝️ Benefits

• Equity may be offered.

• Company bonus may be provided.

• 401(k) plan available.

• Medical benefits offered.

• Dental benefits included.

• Vision benefits provided.

• Wellness stipends available.

• A supportive teaching and learning environment.

• A diverse and inclusive workplace culture.