Senior Program Manager – Software Solutions, Business Process

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee strategic, cross-functional initiatives spanning Supply Chain, manufacturing, commercial operations, product, and digital fulfillment.

• Manage the project scope, milestones, dependencies, risks, resources, governance, decision-making, and implementation from the definition phase to stabilization.

• Take ownership of the entire value-stream and operating-model design from New Product Introduction (NPI) and design transfer through planning, manufacturing readiness, order management, fulfillment, installation, billing, service, and lifecycle support.

• Develop Supply Chain models for software, digital, and hybrid offerings.

• Lead the NPI and design-transfer readiness for software and subscription offerings.

• Propel Support Digital Core initiatives forward.

• Direct the Big Rock Software Subscription program.

• Advance Hybrid Countries Orders initiatives.

• Spearhead Digital Inventory capabilities and process transformation.

• Establish current, interim, and future-state processes, decision rights, roles, controls, handoffs, training, and adoption strategies.

• Create program governance, integrated roadmaps, and operational performance metrics.

• Identify root causes and process deficiencies; lead Lean and continuous-improvement efforts.

• Collaborate with Commercial, Product, Engineering, Manufacturing, Sourcing, Quality, Regulatory, Service, Finance, IT, and regional teams.

• Influence senior stakeholders across a global matrix, overcome barriers, drive decision-making, and communicate results to executive leadership.

⛳️ Requirements

• A Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, Business, Engineering, or a related field, or an equivalent combination of education and experience.

• 8+ years of progressive experience in program management, Supply Chain, manufacturing, operations, or business process transformation.

• Proven experience leading complex, cross-functional programs from process definition through implementation and stabilization in a global or matrixed organization.

• Demonstrated success in enhancing end-to-end operational processes, including NPI or design transfer, planning, manufacturing readiness, order management, fulfillment, installation, billing, service, or lifecycle support.

• Capable of establishing program governance, managing roadmaps, risks, and dependencies, driving decisions, and measuring outcomes using operational performance indicators.

• Experience in translating business needs into clear process requirements and collaborating with technology teams to implement solutions.

• Strong skills in stakeholder influence, communication, and problem-solving, including engaging with senior leaders and overcoming cross-functional obstacles.

• Experience with software, digital, subscription, SaaS/XaaS, or hybrid offerings is preferred.

• Background in healthcare, medical technology, or another regulated industry is preferred.

• Familiarity with ERP or subscription-management processes and systems, such as Oracle Fusion or SAP, is preferred.

• Lean, Six Sigma, project management, or change management training or certification is preferred.

• Must possess legal authorization to work in the United States.

• GE HealthCare will not sponsor individuals for employment visas, either now or in the future.

🏝️ Benefits

• Opportunities for professional development.

• Engaging and challenging career paths.

• Competitive compensation packages.

• Commitment to being an Equal Opportunity Employer.

• Drug screening as applicable.

• No relocation assistance available.