Technical Integration Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a technical expert for integration tasks between Sentrycs and U.S. technology partners.

• Facilitate the integration of Sentrycs as a sensor, effector, or other component within partner C2 and system-of-systems platforms.

• Assist in incorporating partner technologies into Sentrycs’ C2 platform.

• Collaborate directly with partners to comprehend technical requirements, identify integration methods, test interfaces, and resolve issues.

• Utilize Sentrycs’ REST APIs and other software interfaces to configure, test, validate, and troubleshoot integrations.

• Work alongside Product, Engineering, and Customer Success teams in both the U.S. and Israel.

• Cultivate expertise to autonomously address integration inquiries and challenges from U.S. partners.

• Stay informed about API modifications, software updates, new features, documentation, and best practices for integration.

• Keep thorough documentation of partner integrations, technical specifications, configurations, issues, and their resolutions.

• Recognize recurring integration obstacles and relay feedback to the Product and Engineering teams.

• Foster relationships with technology partners, providing agile, solutions-focused technical support.

• Assume responsibility for integration activities and guide technical issues towards resolution.

• Develop a comprehensive understanding of Sentrycs’ APIs, C2 interfaces, and integration capabilities.

• Enhance integration procedures, documentation, and partner assistance.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical field, or equivalent professional experience.

• Over 3 years of experience in software development, systems integration, technical integration, solutions engineering, or a similar technical role.

• Practical experience with APIs and software integrations.

• Proficient in at least one common programming language such as Java, JavaScript, Python, C#, C++, or Go.

• Familiarity with REST APIs, WebSockets, or similar software interfaces and integration technologies.

• Experience with API testing tools like Postman.

• Excellent technical troubleshooting and problem-solving abilities.

• Capability to interpret technical documentation, software interfaces, and integration requirements.

• Strong written and verbal communication skills.

• Solid organizational skills and the ability to juggle multiple priorities.

• A customer- and partner-oriented mindset.

• Proactive, self-driven, and comfortable working independently.

• Strong sense of ownership and accountability for driving technical issues to resolution.

• Ability to collaborate effectively with teams distributed globally.

• U.S. citizenship.

• Eligibility to obtain and maintain a U.S. Secret security clearance.

• Preferred: Experience in supporting customer- or partner-facing software or systems integrations.

• Preferred: Experience with C2 platforms, system-of-systems environments, sensor integrations, or real-time interfaces.

• Preferred: Familiarity with IP networking, Linux, JSON, authentication methods, and API troubleshooting.

• Preferred: Experience in sectors such as government, defense, homeland security, public safety, critical infrastructure, or security technology.

• Preferred: Experience with UAS, Counter-UAS (C-UAS), RF technologies, or related systems.

• Preferred: Experience collaborating with international Product and Engineering teams.

• Preferred: Comfort working in a fast-paced, entrepreneurial technology environment.

🏝️ Benefits

• Flexible remote work arrangement.

• Opportunity to collaborate with globally distributed teams in the U.S. and Israel.