Technical Enablement Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Design, scale, and maintain secure, pre-configured environments that can be customized for testing purposes.

• Assist with Pre-Sales demonstrations, Post-Sales Delivery Assurance validations, and hands-on labs for Partners.

• Provide training for Solution Consultants and technical field teams on effective demo delivery, value-based storytelling, and objection management.

• Act as a liaison between Product Development and Engineering teams by translating requirements into actionable needs.

• Create technical playbooks, architectural lab guides, and methodologies for Proof of Value.

• Develop proof-of-knowledge assessments, which include scoring for live demos and validating hands-on labs.

• Conduct train-the-trainer sessions for both internal staff and external partners.

• Write, revise, and maintain lab guides, architecture playbooks, and video instructional modules.

• Automate the deployment of environments and ensure the reliability of testing instances.

• Mentor engineers on demonstrating the practical value of real-world solutions.

⛳️ Requirements

• Proven, hands-on experience as a Solution Engineer, Pre-Sales Consultant, or Systems Engineer.

• Experience in delivering live customer demonstrations, conducting technical Proofs of Value, and managing complex technical assessments.

• Strong understanding of enterprise cybersecurity domains, including asset management, CTEM, threat detection, and cloud security.

• Comprehensive knowledge of systems administration, encompassing virtualization and cloud infrastructure.

• Experience in building or scripting demo/lab environments utilizing Terraform, Ansible, or cloud-native templates.

• Capability to engage and empower Pre-Sales Solution Consultants, Post-Sales Delivery Assurance Engineers, and external Partner Architects.

• Proven history of coaching technical professionals on presentation abilities, demo creation, and practical execution.

• Familiarity with tools like Articulate Rise, Camtasia, LMS platforms, and management tools for labs/environments.

🏝️ Benefits

• Equity (when applicable)

• Variable/incentive compensation

• Health plans

• Flexible spending accounts

• 401(k) Plan with company match

• Employee Stock Purchase Plan (ESPP)

• Matching donations

• Flexible time away plan

• Family leave programs

• Flexible or remote work options