Technical Enablement Architect

atPalo Alto NetworksRemoteUS flagTexasFull-timeArchitectSeniorLead$192k – $264k/year

Posted 23 hours ago

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop and implement the NetSec and SASE readiness strategy along with a multi-quarter enablement roadmap.

• Create role-based learning pathways, which encompass instructor-led training, digital learning, hands-on labs, simulations, certifications, and AI-driven learning experiences.

• Establish technical proficiency benchmarks and readiness metrics for new products and technologies.

• Oversee readiness planning for significant product launches, ensuring that learning materials and certifications are prepared prior to General Availability.

• Design certification frameworks, assessments, labs, and mastery programs.

• Conduct technical presentations and workshops.

• Act as a trusted advisor within the Network Security and SASE ecosystem.

• Utilize field feedback, performance metrics, and business outcomes to enhance readiness programs continuously.

• Collaborate with Product Management, Engineering, Technical Marketing, and GTM leadership to convert intricate technologies into scalable programs that boost field readiness, product adoption, and technical success.


⛳️ Requirements

• 7+ years of experience in a customer-facing, technical, or enablement-focused position such as Systems Engineering, Solution Architecture, Professional Services, or Technical Marketing, with a strong focus on Network Security, SASE, and/or SecOps technologies.

• Practical experience in designing, deploying, troubleshooting, or supporting enterprise security solutions.

• Excellent presentation and facilitation skills, with experience in delivering technical content to varied audiences.

• Ability to distill complex technical concepts into scalable learning experiences, technical guidance, or best practices.

• Capability to establish credibility and trusted relationships with technical practitioners, managers, and senior leaders.

• Experience in creating or delivering technical training, enablement programs, certifications, workshops, or other knowledge-sharing initiatives.

• Proven proficiency with generative AI tools and AI-driven learning, productivity, or enablement platforms.

• Willingness to travel up to 30% annually.

• Experience in designing multi-modal enablement programs: ILT, OLX, labs, simulations, and certifications.

• Experience leading certification development, including JTA facilitation and IDW participation or leadership.

• Experience managing NPI-driven content cycles across various formats.

• PCNSE, PCNSA, PCCSE, or equivalent certifications are preferred.

• Familiarity with Demostack, Reprise, or similar simulation tools.

• Background in Systems Engineering, MSSP, Professional Services, Customer Success, or technical roles within channel partners.

• Must not require immigration sponsorship; the employer will not sponsor work visa applicants.


🏝️ Benefits

• Restricted stock units may be offered.

• Bonuses may be provided.

• Reasonable accommodations for qualified individuals with disabilities or special needs will be available.

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