Technical Claims Specialist – Property Damage / Insurance

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assist individuals whose residences have suffered damage due to an incident.

• Support businesses that have experienced disruptions in their operations.

• Aid individuals whose plans have been inadvertently impacted.

• Independently manage and resolve property and liability claims, emphasizing building damage (structural and civil engineering).

• Perform on-site inspections and document the extent of damage.

• Independently create expert reports, evaluations, and statements.

• Assess the causes and severity of damage, as well as the costs for remediation.

• Coordinate and communicate with insurers, policyholders, service providers, and experts.

• Ensure claims are handled with a focus on quality and customer satisfaction.

• Collaborate closely with senior management on significant losses.

⛳️ Requirements

• A completed degree in engineering (such as civil engineering, architecture, or mechanical engineering), qualification as a state-certified technician, or equivalent training.

• Several years of professional experience in one of the aforementioned fields.

• Extensive knowledge of building damage.

• A solid understanding of structural and civil engineering is a plus.

• Strong analytical thinking and problem-solving abilities.

• An independent and organized approach to work.

• Exceptional communication skills with a strong emphasis on customer focus.

• Class B driver's license.

• Willingness to travel within the designated region as part of the job responsibilities.

🏝️ Benefits

• 100% remote work / fully mobile working environment.

• Provision of technical equipment for your home office.

• Flexible working hours.

• Company car available for personal use.

• Complimentary professional development opportunities through Workday Learning and Sedgwick University.

• Membership in Wellpass for sports and relaxation activities.

• JobRad bicycle leasing option.

• Employer-funded savings benefits.

• 30 days of paid vacation.

• Additional days off on December 24 and 31.

• Office dogs are welcomed.

• Opportunity to advance to a Loss Adjuster role in the Major and Complex Loss division.

• Flat hierarchies and expedited decision-making processes.

• A collaborative working environment.