Technical Business Analyst

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Establish and nurture relationships with clients to comprehend their objectives, workflows, and processes.

• Leverage extensive system knowledge to guide system strategy.

• Collaborate with client teams to prioritize and develop the digital roadmap while contributing to long-term planning.

• Execute systems improvement projects, which include gathering requirements, implementing, testing, and periodically launching new features.

• Address issues arising from PXM implementations.

• Document and strategize client solutions.

• Assist in the implementation of PIM systems, DAM systems, eCommerce websites, and other applications.

• Conduct interviews with stakeholders to clarify their needs.

• Design diagrams of intricate systems, business processes, and integrations.

• Generate schema-level documentation outlining necessary system attributes.

• Create attribute mappings between systems for integration purposes.

• Collect and articulate requirements.

• Draft and design technical specifications.

• Ensure high-quality deliverables for clients.

• Collaborate with a seasoned team to develop process enhancements.

• Design templates aimed at improving processes.

• Manage change for clients and potentially for the internal team.

⛳️ Requirements

• Must be able to work within the GMT-4 time zone.

• Proficiency in both spoken and written English is essential.

• Experience with Product Information Management (PIM) platforms, such as inRiver, Akeneo, Salsify, Censhare, etc.

• Familiarity with Digital Asset Management (DAM) platforms, such as Aprimo, Bynder, Keyshot / Digizuite, Censhare, etc.

• Demonstrated experience in analyzing large datasets.

• Proven leadership abilities.

• Knowledge of Azure infrastructure and hosting.

• Experience with Master Data Management (MDM).

• Background in eCommerce platforms.

• Experience with eCommerce implementation, deployment, and integrations.

• Understanding of multi-tier web application development.

• Experience with Content Management Systems (CMS), including Kentico, EpiServer, or Sitefinity.

• Familiarity with implementing third-party APIs and SDKs.

• Experience in writing and interacting with SOAP and REST web services.

• Knowledge of ASP.NET C#.

• Experience in a consulting environment is preferred.

• Must be comfortable managing expectations regarding billable and non-billable hours.

🏝️ Benefits

• Competitive salary.

• Collaborative, growth-oriented work culture.

• Paid vacation days, holidays, and personal days.

• Opportunity to make a significant impact.

• Great Place to Work® Certified™ Company.

• Remote-first work arrangement.

• Occasional travel for key client meetings, project workshops, or team gatherings, with ample notice and limited scheduling.