Digital Business Analyst II

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Provide support for the bank’s Finxact core and Savana digital banking platform.

• Assist with money movement services, including ACH, wires, bill payment, debit cards, and mobile deposits.

• Convert business requirements into product configurations, API integrations, and process modifications across deposits, lending, money movement, and the ledger.

• Gather and document business and functional requirements, encompassing BRDs, user stories, and acceptance criteria.

• Define and validate configurations for deposit and loan products, covering rates, fees, interest accrual, transaction codes, and GL mapping.

• Collaborate with the Product team to influence the roadmap for new features in Finxact and Savana.

• Evaluate feasibility and assess impacts on core configurations, APIs, and downstream systems.

• Develop test scenarios and conduct end-to-end testing across various channels.

• Manage defects until resolution.

• Coordinate with Fiserv/Finxact teams, internal developers, and integration vendors regarding change requests, test environment management, and release cycles.

• Troubleshoot production issues, perform root-cause analysis, and recommend permanent solutions.

• Generate operational reports on deposit, lending, and money movement activities.

• Identify areas for process enhancement and aid in decision-making.

• Maintain documentation related to requirements, configurations, and procedures.

• Facilitate associate training.

• Communicate project status, risks, and dependencies to project managers and stakeholders.

• Execute other assigned duties.

⛳️ Requirements

• Bachelor’s degree in business, finance, information systems, or a related field (or equivalent experience).

• 3–5 years of business analysis experience, with at least 2 years in the banking sector.

• Practical experience with Finxact or another modern core system such as Mambu, Thought Machine Vault, Fiserv DNA, or Jack Henry.

• Ability to quickly familiarize oneself with API-driven platforms.

• Experience with Savana or a similar digital banking or process orchestration platform like nCino, Pega, Alkami, Backbase, or Apiture.

• Understanding of banking operations, including account servicing, exceptions, reconciliations, disputes, and month-end closings.

• Working knowledge of APIs, including the ability to read OpenAPI/Swagger specifications, interpret JSON payloads, and test using Postman or similar tools.

• Familiarity with event-driven architecture, microservices, and cloud concepts such as AWS/Azure.

• Strong analytical and problem-solving abilities.

• Capacity to make informed and timely decisions, deliver on commitments, and assume accountability for outcomes.

• Ability to think creatively and tackle challenges with resourcefulness.

• Skill in prioritizing competing demands and managing multiple tasks and/or projects.

• Exceptional verbal, written, and interpersonal communication skills.

• Capability to train personnel, draft procedures and correspondence, and communicate effectively with clients and associates.

• Initiative to research and resolve issues independently before seeking managerial assistance.

• Ability to work at a fast pace while sitting for extended periods, typically not exceeding 8 hours.

• Must be able to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when performing certain tasks.

🏝️ Benefits

• Insurance coverage.

• 401(k) plan.

• Associate stock purchase program.

• Paid time off.

• Associate banking perks.

• Opportunities for career advancement within the role.