Technical Assistance Specialist

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Assist states, territories, and Tribes in the collection, management, and reporting of federally required child care data.

• Create, develop, and execute training and technical assistance focused on best practices for data reporting.

• Offer technical support regarding the data collection system and requirements for CCDF data reporting.

• Fulfill mandatory and additional reporting tasks, as well as information-gathering assignments.

• Engage in team meetings, internal workgroups, and collaborative projects; document meeting notes.

• Aid in Section 508 remediation and the publication of written products and deliverables on websites.

• Participate in or lead client and project workgroups.

• Oversee digital file management, including archiving, organization, and migration processes.

• Assist in the review, approval, posting, and distribution of resources and announcements.

• Create datasets, dashboards, and reports for the collection, analysis, presentation, and application of CCDF data.

• Identify emerging technical assistance needs and contribute to the ongoing plans for technical assistance.

• Monitor federally mandated data submissions and alert grantees about due dates.

• Produce resource materials, how-to guides, and interactive on-demand video training utilizing CCDF and CARS knowledge.

• Organize technical assistance events, including regional meetings, national conferences, and site visits.

• Assess technical assistance events, communicate the results, and address follow-up issues.

• Track and document work activities, providing weekly progress reports.

• Conduct research and gather information to address client and state or territory inquiries.

• Apply client-approved templates, styles, branding, and requirements to both digital and written products.

• Assist in data collection, reporting, quality assurance, and project evaluation efforts.

• Generate ad hoc reports from project databases.

• Utilize approved AI, Smartsheet, and Mural tools to facilitate and monitor task completion.

• Deliver responsive, standardized support to CCDF grantees through on-demand technical assistance requests.

• Coordinate targeted responses to technical assistance inquiries via phone and email.

• Review grantee data to identify opportunities for enhancing data quality and reliability.

• Contribute to user experience and reporting module development in CARS by conducting user acceptance and requirements testing.

⛳️ Requirements

• Bachelor’s degree in child development, early childhood education, public policy, administration, human development, psychology, or a closely related field relevant to early childhood systems.

• Experience in early care and education programs or systems, public policy implementation, administration, or grants management for programs that support children and families.

• Over 5 years of experience in implementing CCDF requirements or relevant early learning or child care laws, rules, and regulations.

• More than 5 years of experience utilizing in-depth knowledge of CCDF data reporting, data analysis, and employing data to shape policy recommendations.

• At least 3 years of experience in developing and monitoring project plans, milestones, and timelines for deliverables.

• A minimum of 3 years of experience in managing complex data sets while ensuring data integrity and reliable reporting practices.

• Over 2 years of experience in developing and delivering technical assistance concerning reliable data and reporting practices for state, territory, or Tribal child care professionals, partners, intermediaries, and providers.

• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, SharePoint, Teams).

• Familiarity with e-learning, webinar, or virtual meeting platforms.

• Experience with basic design tools such as Canva.

• Proficient in using digital work management tools like Smartsheet and Mural.

• Must possess authorization to work in the United States.

• Exceptional verbal, interpersonal, and written communication abilities.

• Strong writing skills and the capability to convey complex topics in a clear and accessible manner.

• Ability to prioritize and manage multiple tasks in a fast-paced environment while meeting urgent deadlines.

• Capacity to collaborate effectively with multidisciplinary teams.

• Strong analytical, problem-solving, and decision-making skills.

• Ability to adapt to and utilize new technology tools and platforms.

• Capability to handle sensitive or confidential information with discretion.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations throughout the application and employment processes.

• Consideration of qualified applicants with arrest and conviction records.

• Nationwide remote work arrangement.