
Technical Account Manager
Posted Aug 25

Posted Aug 25
This is a fully remote position, open to applicants in Ohio, +2 more states.
• Drive and oversee the post-sales process for enterprise-level clients.
• Clearly communicate the company's technology and product positioning to both business and technical users.
• Identify and address technical and business challenges within assigned accounts to guarantee complete customer satisfaction during the sales cycle.
• Offer product and technical support for designated accounts.
• Recognize and cultivate potential new business opportunities.
• Relay customer requirements to Product Management, Marketing, and Engineering teams.
• Provide both functional and technical assistance to customers.
• Address customer inquiries regarding technical and business-related matters.
• Deliver both high-level and detailed sales presentations.
• Participate in conferences, seminars, and similar events.
• Comprehensive knowledge in the security and compliance field, including Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Network Scanners, PCI, Policy Compliance and Audit Tools, and other enterprise security solutions.
• Familiarity with Federal Regulatory Compliance issues such as ISO 27001, HIPAA, GLBA, and Sarbanes-Oxley (SOX) is advantageous.
• Exceptional presentation abilities.
• Professional communication skills in emails, RFPs, and reports.
• Comfortable engaging with all levels within customer organizations, from C-suite executives to front-line technical personnel.
• Organized and analytical, with innovative and flexible strategies for overcoming sales obstacles.
• 5–7 years of pertinent experience.
• Bachelor’s degree or equivalent experience.
• Outstanding written and verbal communication skills.
• Willingness to travel throughout the sales territory.
• Experience with a 'Big 4' consulting firm or a similar background is a plus.
• Comprehensive benefits package.
• Opportunities for professional development and growth.
• Dynamic work environment with a focus on innovation.
• Flexible working arrangements.
Sinch
Securonix
Omnissa
Thryv
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