Technical Sales Representative – Virtual DBM

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Act as the primary point of contact for real-time customer engagements through LiveChat during local business hours.

• Offer product-related sales, marketing, and basic technical assistance across the entire NXP product range.

• Evaluate, prioritize, and route incoming support tickets to engineering teams, internal contacts, or resolve them directly.

• Address tickets concerning product information, order processes, online/account issues, licensing, availability, and quality concerns.

• Direct customers to resources on NXP's website and connect them with the most suitable internal contact.

• Identify potential leads and transfer them to Virtual Selling, Field Sales, or distributors via SFDC.

• Manage a specific portfolio of smaller, remotely overseen distributor branches.

• Conduct monthly digital business reviews with designated distributor contacts.

• Oversee and advance open design opportunity queues.

• Initiate pricing and quotation requests for opportunities lacking a commercial offer.

• Deliver new product introduction briefings and sales enablement materials remotely.

• Engage internal technical resources for addressing technical queries or issues within the distributor funnel.

⛳️ Requirements

• Degree in Technical or Business fields.

• Solid understanding of electronics, particularly microcontrollers and general components in electronic systems.

• Experience in industrial, automotive, networking, and communication sectors is advantageous.

• Capability to communicate and engage with customers in a pre-sales context via chat.

• Exceptional English communication skills (both verbal and written).

• Familiarity with Customer Relationship Management (CRM) and Opportunity Management systems and processes is a plus.

• Highly engaged and dedicated.

• Strong inclination to assist customers seeking support.

• Comfortable interacting with new customers and advocating for products.

• Collaborative, proactive, self-motivated, and team-oriented in a multicultural environment.

• Outstanding selling and communication skills.

🏝️ Benefits

• Competitive compensation package.

• Opportunities for professional development and growth.

• Collaborative and inclusive work environment.

• Access to cutting-edge technology and resources.