Technical Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Cultivate and expand relationships with engineering, sourcing, and business stakeholders within key ODM and OEM accounts.

• Drive opportunities for design wins by effectively positioning Molex interconnect solutions within customer platforms and future product strategies.

• Act as the main technical liaison, translating customer needs into solutions that align with Molex’s capabilities and business goals.

• Assess system architectures, application needs, and design limitations to propose standard or tailored interconnect solutions.

• Oversee the technical sales process from identifying opportunities to evaluation, qualification, production launch, and revenue generation.

• Provide technical presentations, product demonstrations, and solution proposals.

• Collaborate with teams in Product Management, Engineering, Manufacturing, and Commercial sectors.

• Assist in pricing negotiations, quotations, forecasting, and business case formulation.

• Keep track of customer technology roadmaps, market dynamics, and competitive activities.

• Share market intelligence, competitive insights, and solution feedback with internal teams.

• Aid in technical troubleshooting and resolution of issues during validation, qualification, and production phases.

• Offer product training and technical support to customers, channel partners, and sales teams.

⛳️ Requirements

• Proficient in reading, writing, and speaking both Mandarin Chinese and English.

• Background in technical sales, field applications engineering, solutions engineering, account management, product marketing, or similar customer-facing technical roles.

• Experience assisting customers in a technical B2B setting, preferably within electronics, semiconductor, connectivity, networking, telecommunications, data centers, enterprise hardware, or similar technology sectors.

• Ability to interpret technical specifications, customer needs, and system-level designs.

• Excellent communication skills for customer interactions and translating technical concepts into business benefits.

• Willingness to travel as necessary.

• A Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field is preferred.

• Experience working directly with OEM and/or ODM engineering teams is advantageous.

• Proven ability to manage multiple customer opportunities and extended sales cycles concurrently.

• Familiarity with connectors, cable assemblies, high-speed interconnects, networking hardware, servers, storage solutions, or data center infrastructure.

• Experience supporting customers in AI, cloud computing, networking, telecommunications, or enterprise hardware is a plus.

• Proven track record in securing design wins and enhancing strategic customer relationships.

• Experience presenting technical solutions to engineering leaders, business stakeholders, and executive teams.

• Experience working collaboratively with cross-functional global teams.

• Willingness to travel up to 20%, including occasional domestic and international trips.

• Relocation assistance is not offered.

• Candidates may be required to pass a drug test as allowed by state law.

• The employer utilizes E-Verify.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Flexible spending accounts.

• Health savings accounts.

• Life insurance.

• Accidental death and dismemberment (AD&D) insurance.

• Disability benefits.

• Retirement plan.

• Paid vacation/time off.

• Educational assistance.

• Infertility assistance may be available.

• Paid parental leave may be available.

• Adoption assistance may be available.

• Flexible work environment.

• Equal Opportunity Employer, including individuals with disabilities and protected veterans.

• Visa sponsorship may be available for qualified candidates within the United States.