Security Technical Account Manager – Middleware

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Act as a reliable advisor and subject matter expert on Lightwell.

• Collaborate with engineering and product teams to address technical challenges.

• Serve as a liaison between Lightwell customers and engineering teams.

• Enhance software development lifecycles and OS patching through Red Hat Consulting.

• Guide customer teams on security best practices.

• Contribute to the knowledge base at Red Hat.

• Develop solution patterns.

• Coordinate with Red Hat Product Security, partners, and customer security and operations teams on security frameworks.

• Assist customers in utilizing the Lightwell clearinghouse for triage, patching, and backporting.

• Offer best practices for integrating Lightwell-remediated libraries within customer software development lifecycles in conjunction with Red Hat Consulting.

• Create customer engagement plans and maintain documentation of environments.

• Address support requests.

• Collaborate with engineering, product management, and support teams to troubleshoot and resolve technical concerns.

• Develop solution patterns to facilitate platform adoption and ensure long-term enterprise success.

⛳️ Requirements

• Over 10 years of experience in software development, security, customer support, engineering, or QA.

• Proven history in a strategic advisory capacity to senior IT and business leaders.

• Practical knowledge of agile, scrum, and DevOps methodologies.

• In-depth understanding of software supply chains and CI/CD processes.

• Advanced proficiency in deploying containerized applications using OpenShift and Kubernetes.

• Advanced proficiency in non-containerized deployment using Ansible/AAP.

• Familiarity with Docker, Podman, and Git.

• Experience with Red Hat Quay, JFrog Artifactory, Sonatype Nexus, or uDeploy.

• Practical knowledge of Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, or Red Hat Pipelines.

• Advanced understanding of JUnit, pytest, and governance automation checks.

• Knowledge of semver and the wider Java ecosystem.

• Exceptional written and verbal communication abilities.

• Associate's, Bachelor's degree, or higher in computer science or a technical field.

• Willingness to travel internationally and visit customer locations as needed.

• Strong executive presence and communication skills in English.

• Additional qualifications include RHCE, RHCA, or relevant security certifications such as CISSP, CCSP, CompTIA Security+, CC, or CEH.

• Proficiency in Dutch is highly preferred.

• Enthusiasm for open-source software and the Red Hat technology portfolio.

• Previous experience as a developer, consultant, or solutions architect.

🏝️ Benefits

• Flexible work arrangements, including in-office, office-flex, or fully remote options based on role requirements.

• An equal opportunity workplace.

• Reasonable accommodations for job applicants with disabilities.