This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver technical assistance and professional onboarding for new clients, especially international enterprise clients.

• Convert customer needs into technical solutions and identify the suitable production site within the Asteria Group.

• Assist with test production runs and customer approvals, ensuring that the agreed quality and service standards are met.

• Aid the Sales team with intricate customer projects, technical presentations, and complex printing challenges.

• Manage cross-site technical projects and work in collaboration with Production, Sales, suppliers, and subject-matter experts.

• Assess new materials, printing technologies, and sustainable solutions, particularly in relation to the PPWR.

• Record and disseminate technical processes and best practices throughout the Asteria Group.

⛳️ Requirements

• Several years of experience in the label or printing industry, possessing comprehensive knowledge of various printing and finishing technologies.

• Background in technical account management, customer consulting, or a similar cross-functional role.

• Proven experience in managing complex, cross-site projects.

• Strong communication skills with the aptitude to clearly articulate technical subjects to diverse stakeholders.

• Self-reliant, methodical work approach, along with a dependable and accountable attitude toward execution.

• Proficient in German and excellent command of English, both written and spoken.

• Willingness to travel within Germany and Europe around 40% of the time.

🏝️ Benefits

• Company car, available for personal use as well.

• 30 days of annual leave based on a five-day workweek.

• A significant cross-site role that provides ample opportunity to influence processes and solutions.

• An international work environment characterized by short decision-making paths.