Technical Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with high-intent inbound opportunities from targeted, segmented enterprise accounts and rapidly growing companies.

• Enhance existing playbooks - we have initial hypotheses and early successes; your role will be to validate, refine, and scale effective strategies.

• Conduct experiments across messaging, timing, and channels to identify what can be repeated successfully.

• Grow existing customer relationships by pinpointing accounts that could benefit from upgraded tiers or additional products.

• Mitigate churn by recognizing accounts worth retaining versus those experiencing natural lifecycle attrition.

• Serve as the internal voice of the customer - relaying insights back to product, marketing, and success teams.

• Keep thorough documentation - your insights will contribute to the evolving playbook for the team.

⛳️ Requirements

• You have prior experience in building.

• You possess a strong customer-centric mindset.

• You approach challenges with a scientific perspective.

• You value documentation and knowledge sharing.

• You have sufficient technical proficiency.

• You are passionate about your craft.

• You are willing to travel as needed.

🏝️ Benefits

• Fully remote work with a flexible schedule.

• A collaborative team culture with a portion of the quota being shared.

• A transparent, low-ego team environment that allows for autonomy in delivering results.