Team Manager – Female-Led Gym Programs

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the daily execution, performance, and management of designated Ladder teams.

• Evaluate and analyze workout programming while upholding a 5-star standard for member interactions.

• Lead new team launches, coach onboarding, and ensure alignment with target members.

• Act as the main point of contact between Ladder and assigned coaches.

• Develop programming strategy with coaches, focusing on training goals, progression, and evolution.

• Assist coaches in delivering programming, coaching, media, and community experiences.

• Manage the metrics that drive team success.

• Hold regular meetings with coaches to transform data and feedback into actionable insights.

• Participate in team workouts consistently and remain active in Team Chat.

• Track team performance via platform metrics and member feedback.

• Create surveys when necessary data is unavailable.

• Comprehend target members, their needs, and training motivations.

⛳️ Requirements

• Over 2 years of experience in business operations, program/project management, or account management.

• Valid fitness certification (NASM, NSCA, ACE, or similar).

• Capability to analyze workout programming and evaluate its quality.

• Proficiency in extracting, interpreting, and diagnosing data.

• Quick learner of Google Workspace, Amplitude, Claude, and in-house systems.

• Skill in creating and analyzing surveys.

• Proven ability to excel in fast-paced, high-agency settings.

• Member-focused mindset with a dedication to providing 5-star experiences.

• Data-driven and diagnostic approach.

• Excellent organizational skills and attention to detail.

• Systems-oriented mindset.

• Comfortable working with AI technologies.

• High level of agency and capability to independently resolve issues.

🏝️ Benefits

• Competitive salary plus equity.

• Comprehensive health benefits (medical, dental, vision).

• Unlimited paid time off.

• New company-provided computer and hardware.

• Remote work flexibility within US time zones.

• Coverage for fitness certifications and continuing education related to your role.

• Monthly stipend for gym memberships.

• Complimentary Ladder membership for you and your family.

• Access to a fully-stocked gym at Ladder HQ.