Team Manager – Banking Operations

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist the Associate Director with operational process activities in LBCM New York.

• Offer insightful and high-quality advice and guidance to team members.

• Establish and uphold strong operational controls.

• Organize, manage, and oversee team resources to ensure services are delivered timely, accurately, and in compliance.

• Develop, mentor, and evaluate direct reports while enhancing colleagues’ technical expertise and effectiveness.

• Oversee key performance indicators related to Quality, Cost, and Delivery.

• Aid the Operations Manager in ensuring adherence to group and regulatory policies.

• Identify, communicate, and address operational risks, implementing plans for risk mitigation.

• Foster colleague engagement, continuous improvement, and a customer-centric approach using CI methodologies.

• Assist Trade Services management in executing the One Best Way initiative, concentrating on comprehensive customer processes and stakeholder management.

⛳️ Requirements

• Proven experience in developing teams and engaging with colleagues.

• Strong understanding of Lending and Trade Operations.

• Experience in applying Continuous Improvement methodologies to identify and implement enhancements.

• Familiarity with Continuous Improvement tools, including AI.

• Comprehension of customer value and the value stream, focusing on creating flow and pull, and striving for excellence.

• Knowledge of Trade & Lending products, ideally with a focus on commercial banking.

• Availability to work during US hours, typically from 2pm to 10pm UK time, five days a week.

• Previous experience in Lending or Trade services is preferred; comprehensive training will be provided.

🏝️ Benefits

• Flexible working arrangements, including hybrid work and job-sharing options.

• Pension contribution of up to 15%.

• Annual performance-related bonuses.

• Share schemes that include complimentary shares.

• Flexible benefits such as discounts on shopping.

• 28 days of annual leave in addition to public holidays.

• Initiatives focused on wellbeing.

• Generous parental leave policies.

• Reasonable adjustments in the workplace, including flexibility in attendance, location, and work patterns.

• Opportunities for professional learning, development, and career growth.