Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Coordinate and facilitate meetings, document minutes, and follow up on action items.

• Provide support and report directly to the Operations Manager.

• Prepare and update VA and GCIO reports and presentations related to the supported product.

• Assist in gathering responses for data calls.

• Offer subject matter expertise in risk management.

• Develop, compile, and distribute technical information to both business and technical stakeholders.

• Address data needs through effective communication and act as the primary point of contact.

• Ensure all tasks are completed ahead of their deadlines.

• Serve as a backup for the Operations Manager.

• Anticipate recurring tasks and plan accordingly.

• Evaluate process gaps and suggest improvements to existing procedures.

• Utilize and maintain tools such as Jira, ServiceNow, SharePoint, and Power BI.

⛳️ Requirements

• A Bachelor’s degree in Engineering or a related scientific or technical field is mandatory.

• A minimum of 5 years of relevant experience is required.

• An additional 5 years of pertinent work experience may be considered in lieu of educational qualifications.

• Capability to meet deadlines, including requests on short notice.

• Experience working in a team-oriented environment.

• Strong attention to detail and thoroughness.

• Exceptional communication skills.

• Ability to foster collaborative relationships with diverse teams.

• Analytical and investigative skills with the ability to document solutions effectively.

• Capacity to work independently with minimal supervision.

• Familiarity with tracking project performance data, including cost, schedule, and risk management.

• Excellent planning and organizational skills.

• Eligibility to obtain and maintain a Public Trust clearance.

• Experience with IT project delivery is preferred.

• Nice to have: Familiarity with VA tools such as JIRA, Service Now, Teams, and SharePoint.

• Nice to have: Exposure to DevOps, Agile Scrum, and SAFe methodologies.

• Nice to have: Experience working with the Department of Veterans Affairs.

• Nice to have: Suitability/Public Trust clearance.

🏝️ Benefits

• Opportunity to support high-visibility federal missions.

• Culture that prioritizes innovation, growth, and collaboration.

• Access to state-of-the-art tools and technologies.

• Comprehensive benefits package for you and your family.

• Career advancement opportunities that reward ambition and performance.