Team Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and direct the daily operations of assigned client team members.

• Manage performance indicators, ensuring accountability for results, workload distribution, and performance assessments.

• Facilitate the seamless integration of Project Management services.

• Foster growth and development within the Project Management team through succession planning and individual development strategies.

• Oversee study milestones and maintain proactive communication with clients.

• Implement best practices for budget and risk management.

• Ensure precise documentation is maintained within relevant systems.

• Coordinate and track progress towards Project Management objectives.

• Engage proactively with clients to discuss the implications of their decisions and how they define success.

• Promote a culture of continuous improvement, quality, and productivity.

• Guarantee consistent application, utilization, and evaluation of Standard Operating Procedures (SOPs).

• Monitor and address client escalations, issues, and concerns effectively.

• Identify, monitor, and rectify service failures while implementing preventative measures.

• Collaborate across departments with global teams, Business Development Directors, and cross-functional teams to eliminate obstacles and enhance client delivery.

• Coordinate and lead a regional team while managing global clients to execute team strategies, structures, processes, and metrics, ensuring exceptional client satisfaction.

⛳️ Requirements

• High school diploma or equivalent qualification.

• A minimum of 3 years of leadership experience with direct reports.

• At least 2 years of experience managing pharmaceutical or biotechnology projects.

• Bachelor’s degree in life sciences, medical, scientific, technical, or a laboratory-related field (preferred).

• More than 1 year of experience in Central Laboratory Services (preferred).

• Excellent written, verbal, and interpersonal communication skills.

• Strong customer service focus and a proven commitment to collaborative teamwork.

• High initiative with the ability to work effectively across cross-functional teams.

• Demonstrated strengths in planning, problem-solving, and organizational execution.

• Proven track record of driving continuous improvement and managing change.

• Experience in team building, stakeholder influence, and conflict resolution.

• History of successfully delivering complex projects on time and meeting quality standards.

🏝️ Benefits

• Annual bonus through the Labcorp Bonus Plan.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Life insurance coverage.

• Short-term disability (STD) benefits.

• Long-term disability (LTD) benefits.

• 401(k) retirement plan.

• Paid Time Off (PTO) or Flexible Time Off (FTO) options.

• Tuition Reimbursement program.

• Employee Stock Purchase Plan available.