Team Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage daily operations of designated client team members, focusing on performance metrics, accountability, work distribution, and performance assessments.

• Ensure the smooth integration of Project Management team services.

• Foster and enhance the Project Management team through succession planning and individual development initiatives.

• Manage study milestones and proactively engage with clients to communicate updates.

• Implement best practices for budget and risk management while ensuring accurate documentation within the system.

• Coordinate and track progress towards Project Management objectives.

• Provide proactive consultation to clients regarding the implications of their decisions and clarify their success criteria.

• Cultivate a culture of continuous improvement, quality, and productivity by consistently implementing, utilizing, and reviewing SOPs.

• Monitor and address client escalations, issues, and concerns in a timely manner.

• Quickly identify, track, and resolve service failures while taking preventive measures.

• Collaborate across departments and functions to enhance global team operations, working alongside BD Directors to eliminate obstacles and improve client delivery.

• Coordinate and manage a regional team and global clients to execute team strategies, structures, processes, and metrics, ensuring exceptional client satisfaction.

⛳️ Requirements

• High school diploma or equivalent qualification.

• At least 3 years of leadership experience with direct reports.

• A minimum of 2 years of experience in overseeing pharmaceutical or biotechnology projects.

• Preferred: Bachelor’s degree in a life science, medical, scientific, technical, or laboratory-related field.

• Preferred: At least 1 year of experience in Central Laboratory Services.

• Outstanding written, verbal, and interpersonal communication skills.

• Strong customer service focus and a proven commitment to collaborative teamwork.

• High initiative with the ability to work effectively across cross-functional teams.

• Proven abilities in planning, problem-solving, and executing organizational tasks.

• Track record of successfully driving continuous improvement and managing change.

• Experience in team building, stakeholder influence, and conflict resolution.

• Proven history of delivering complex projects on schedule and meeting quality standards.

🏝️ Benefits

• Annual bonus under the Labcorp Bonus Plan.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Life insurance provision.

• Short-term disability (STD) benefits.

• Long-term disability (LTD) benefits.

• 401(k) retirement plan.

• Paid Time Off (PTO) or Flexible Time Off (FTO) options.

• Tuition Reimbursement program.

• Employee Stock Purchase Plan available.