Team Leader, SRE

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Guide the Site Reliability Engineering team, balancing 60% individual contributions with 40% leadership responsibilities.

• Manage the onboarding, feedback, performance evaluations, career growth, and recruitment of direct reports.

• Direct the team's alignment with company objectives and act as the representative for the team among engineering and senior leadership.

• Establish the technical direction and review the outputs of the team.

• Oversee SRE objectives, prioritization, support rotation, and the on-call structure.

• Supervise Kubernetes, AWS, PostgreSQL, DNS and TLS, as well as CI infrastructure.

• Cultivate the reliability practice, incorporating SLOs, error budgets, incident response, and observability.

• Collaborate with Security on threat management, patching, infrastructure controls, and compliance obligations.

• Handle platform vendor relationships, renewals, and commercial discussions.

• Enhance the balance between operational workload and project delivery, while expanding the SLO framework across teams.

⛳️ Requirements

• Proven experience in leading an SRE, infrastructure, or platform engineering team.

• Accountability for the growth, performance, and career development of team members.

• Proficient in coaching both technical skills and interpersonal abilities.

• Experience in addressing underperformance promptly and directly.

• Skilled in hiring engineers and evaluating engineering quality.

• Practical experience in site reliability, DevOps, or cloud infrastructure engineering.

• Proficient in Kubernetes within a production environment.

• Extensive experience with AWS at significant scale.

• Hands-on experience with AI development, enablement, and scaling AI infrastructure.

• Strong foundation in observability practices and principles.

• Familiarity with infrastructure as code using Terraform.

• Experience with CI/CD systems such as GitLab CI, GitHub Actions, or Jenkins.

• Knowledge of Docker and shell scripting.

• Background in managing a reliability practice, including incident response, on-call duties, SLOs, and error budgets.

• Understanding of and experience in regulated environments.

• Capability to balance operational tasks with project work.

• Excellent written communication skills for asynchronous collaboration.

• Ability to foster relationships across various teams.

• Submission of application materials in English is required.

🏝️ Benefits

• Work from any location.

• Flexible paid time off.

• Adaptable working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget allocated for co-working spaces, professional development, and wellness (including gym memberships).

• Access to mental health support services.

• Stock options available.

• Home office budget and IT equipment provided.

• Emphasis on life-work balance and schedule flexibility.

• Participation in employee resource groups (Women, Disability, Queer, Minorities in Tech).

• Support for accommodations during the interview process and beyond.