Talent Relations Specialist

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Provide administrative, operational, and program support to the Employee Experience and Engagement and Business Partner teams.

• Assist with recurring priorities, requests, communications, documentation, and follow-ups.

• Oversee Workday Help, support manager office hours, address daily inquiries, offer policy and people-process guidance, triage issues, track requests, and ensure timely follow-through.

• Serve as a trusted resource for employee questions, feedback, and concerns, escalating sensitive or complex issues as needed.

• Coordinate voluntary offboarding, exit interviews, leave-of-absence documentation, Workday transactions and tasks, Workday testing, and tracker maintenance.

• Facilitate employee check-ins and focus groups, identifying themes that enhance employee experience.

• Convey insights from exit interviews, check-ins, listening initiatives, and routine requests.

• Advise employees and managers on growth opportunities, performance, engagement, and retention strategies.

• Assist with performance reviews, talent assessments, merit cycles, talent movement, retention initiatives, communications, reporting, scheduling, and process administration.

• Manage employee experience and culture programs such as Basis Bravo, Basis Cares, recognition, mentorship, Workhuman, and culture campaigns.

• Support Basis Neighborhood Networks, HQ Week, employee appreciation efforts, events, resources, and communications.

• Collaborate across Talent and Development to plan, coordinate, communicate, execute, and maintain programs.

• Assist with various projects and team needs.

⛳️ Requirements

• Trustworthiness and discretion in handling confidential and sensitive information.

• Proven ability to cultivate strong relationships and credibility with employees and managers.

• Strong judgment and capability to discern when to escalate questions or concerns.

• Competence in managing time effectively across reactive requests, recurring responsibilities, and proactive priorities.

• Exceptional attention to detail, organization, follow-through, and commitment to high-quality execution.

• Clear and thoughtful written and verbal communication skills.

• A solid work ethic complemented by a positive attitude.

• Ability to remain curious and focused in uncertain situations.

• Capability to work independently and efficiently; initiative and results-oriented.

• Proficiency in Microsoft Office and Outlook.

• Comfort in learning and navigating HR systems and tools.

• Commitment to fostering inclusive and respectful environments.

• Considered approach to collaboration, program execution, and decision-making, prioritizing equity, access, and continuous learning.

• Bachelor’s degree preferred; an associate degree in business, Human Resource Management, a related field, or equivalent education and experience is acceptable.

• Professional in Human Resources (PHR) or SHRM certification preferred.

• Two or more years of experience in Human Resources, employee experience, employee relations, people program administration, program coordination, or a related field preferred.

• Previous experience with Workday, Workhuman, employee lifecycle processes, or people program administration preferred.

🏝️ Benefits

• Flexible work week.

• 401k/RRSP matching.

• Mental health support.

• Paid sabbaticals.

• Generous parental leave.

• Flexible work options.

• Competitive benefits.

• Bonuses.

• Equity.

• Identity, education, and employment history verification for hires.

• Interview accessibility assistance.