Tagalog-English Medical Video Interpreter

This is a fully remote position, open to applicants in Philippines, +1 more country.

📋 Description

• Deliver precise, thorough, and respectful video interpreting services between English and Tagalog, including occasional over-the-phone sessions.

• Ensure faithful communication without adding, omitting, or modifying the intended meaning.

• Adhere to professional interpreter ethics, standards of practice, and company policies.

• Uphold confidentiality and comply with relevant healthcare privacy regulations.

• Exhibit cultural sensitivity and respect for diverse backgrounds, communication styles, and patient preferences.

• Maintain professional behavior and exercise sound judgment regarding interpreter role boundaries.

• Adapt to changing technologies, workflows, and service demands.

• Engage in mandatory training, coaching, and quality assurance activities.

• Complete the structured evaluation process and foundational training prior to live interpreting sessions.

⛳️ Requirements

• Proficient, professional-level verbal communication skills in both English and Tagalog.

• A genuine understanding of the medical interpreting field, which can stem from informal experiences, such as interpreting for family members, rather than formal employment.

• Capability to accurately and comprehensively interpret medical information in both languages.

• Willingness to complete a medical interpreting proficiency assessment as part of the selection procedure.

• Cultural sensitivity and comfort in navigating the US healthcare environment.

• Strong professional reliability and sound judgment, complemented by a customer service orientation.

• Familiarity with video conferencing platforms and adaptability to new remote technologies.

• Ability to successfully pass background checks and drug screenings.

• A dedicated home workspace that is private, distraction-free, includes a locking door, provides screen privacy, and has wired high-speed internet; no Wi-Fi, hotspot, satellite, or DSL connections.

• Comfortable being on camera for the majority of each work shift.

• Residing in the Philippines or Malaysia, available for remote work.

• Willingness and capability to work night shift hours aligned with US Eastern Time (ET).

• Previous experience in medical interpreting is a plus but not mandatory.

• Formal training as a medical interpreter or possession of a related certificate or degree is beneficial but not required.

• National medical interpreter certification, such as from CCHI or NBCMI, is advantageous but not essential.

• Experience interpreting via video or telephone platforms is advantageous but not essential.

• A working knowledge of medical terminology in both English and Tagalog is advantageous but not essential.

🏝️ Benefits

• Paid Time Off

• Work From Home

• Training & Development

• Equipment provided