Systems Analyst II

This is a fully remote position, open to applicants in Alaska, +26 more states.

📋 Description

• Serve as the representative of the business within an Agile delivery team, acting as a bridge between business operations and IT.

• Cultivate and sustain relationships with business stakeholders, while gaining expertise in the relevant business domain.

• Identify, refine, and document epics, features, user stories, use cases, business requirements, functional requirements, UI specifications, and business rules.

• Implement business process analysis and cost-benefit analysis to assess potential solution options.

• Develop and maintain a comprehensive understanding of Premera systems, applications, and business processes.

• Analyze and document both current and future-state business processes to pinpoint pain points, risks, and opportunities for efficiency.

• Conduct data analysis, validate requirements, troubleshoot issues, support root cause analysis, and offer solution recommendations.

• Assist in low-code and automation solutions to minimize repetitive manual tasks.

• Define and analyze business, process, functional, and data requirements; perform gap analyses and aid in reporting and data mapping.

• Support end users by creating test scenarios, test scripts, test cases, and facilitating User Acceptance Testing.

• Contribute input on backlog priorities, dependencies, and sprint planning activities.

• Identify continuous improvement opportunities and work collaboratively with delivery teams to enhance team effectiveness and solution quality.

• Execute other assigned duties.

⛳️ Requirements

• Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or a comparable combination of education and experience.

• A minimum of two (2) years of experience in business systems analysis, including requirements gathering, business process analysis, and working with cross-functional teams.

• Experience in a software development setting using Agile delivery methodologies, such as Scrum and SAFe.

• Familiarity with Agile and Waterfall project delivery methodologies.

• Proficient in SQL for data analysis, data validation, troubleshooting, or reporting tasks.

• Understanding of healthcare or health insurance industry processes and systems.

• Experience with tools such as Azure DevOps, Visual Studio, Confluence, and Product Plan.

• Practical exposure to relational or cloud database platforms, including SQL Server, Snowflake, Oracle, PostgreSQL, MySQL, or similar.

• Experience utilizing reporting and visualization tools like Power BI, Tableau, or comparable software.

• Basic knowledge of APIs, system integrations, and data exchange between applications.

• Experience in defining and documenting software requirements for low to moderately complex products, systems, or business processes.

• Fundamental understanding of analytical tools, relational databases, software applications, and data structures.

• Ability to elicit, analyze, organize, document, and trace business and system requirements effectively.

• Capability to analyze data, business processes, and system interactions to identify issues and propose solutions.

• Strong written and verbal communication capabilities.

• Basic problem-solving skills and experience in root cause analysis.

• Ability to facilitate small group discussions and workshops.

• Comfortable adapting to changing priorities and evolving business needs.

🏝️ Benefits

• Comprehensive medical, vision, and dental coverage with minimal employee premiums.

• Voluntary benefits, including pet insurance.

• Life and disability insurance options.

• Retirement programs, featuring a 401K employer match and a pension plan that vests after 3 years of service.

• Wellness incentives including mental well-being resources, counseling services, stress management programs, and mindfulness initiatives.

• Generous paid time off policies.

• Tuition assistance for both undergraduate and graduate degree programs.

• Employee recognition initiatives.

• Commuter benefits.

• Free, convenient on-site parking.

• Subsidized on-campus cafes.

• On-site health and wellness activities.

• Access to a fitness and well-being center offering both in-person and virtual workouts, along with nutritional counseling.

• Flexible on-campus routines for hybrid employees, with access to on-site resources, networking opportunities, and team engagement activities.